Health Care Representative

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Work type:Support Staff
Pay Grade: 07
Major Administrative Unit / College: Msu Hci Clinical Services
Department: Msu Hci Specialty Services 40001154
Sub Area: CT- Clerical Tech.
Salary: Salary Commensurate with Experience
Location:East Lansing
Categories:Health Care Professional, Health Care Support, Clerical Technical- CT, Full Time (90-100%), Union

Position Summary

The Health Care Representative facilitates a variety of patient service-related duties focused on answering phones, scheduling patient appointments, verifying demographics and insurance information, documenting in the EMR, and performing administrative functions for a medical office through knowledge of medical terminology and applications. In this important front-line role, the selected candidate will provide efficient, responsive, friendly service, and accurate information to serve our patients.  

Unit Specific Education/Experience/Skills

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in mental health office; or an equivalent combination of education and experience.

Desired Qualifications

Familiarity with medical terminology; experience in scheduling, screening, and confirming medical appointments using a computerized information system; current or prior experience obtaining/checking authorizations; experience scanning documents and handling a multi-line phone system.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume

Cover Letter

Work Hours

Work hours are typically 8:00 AM – 5:00 PM but may vary as necessary to accommodate clinic operations.

Website

https://healthcare.msu.edu/

Summary of Health Risks

Exposure to human blood, serum, and other body fluids; and materials covered under Universal Precautions; TB risk or work within three (3) feet of patients in a health care setting; wear a respirator.

Bidding eligibility ends January 23, 2024 at 11:55 P.M.

Advertised:Jan 17, 2024 Eastern Standard Time
Applications close:Jan 23, 2024 Eastern Standard Time