Health Service Receptionist

Your new job

The Health Service Receptionist will provide Front of House (FOH) and operational support across all elements of Orygen. This position will ensure the effective delivery of all designated administrative functions and contribute to the overall functioning of services delivered to young people and their families and carers at Orygen.

Reporting to the Director, Corporate Services, you will:

• Provide an efficient switchboard function for the Parkville building, including answering all incoming calls promptly including redirecting calls and ensuring that accurate messages are taken and received by relevant staff in a timely manner.
• Provide a warm, welcoming and responsive reception function to young people, their families and friends, staff and visitors of the service ensuring they are attended to in a courteous and professional manner.
• Obtain and manage client information in a timely and accurate manner, ensuring confidentiality and privacy standards are met.
• Directing couriers and receiving deliveries, including receiving and distributing mail and arranging courier services and interpreter appointments as appropriate.

What you’ll need

You are passionate, energetic and determined to make a difference to health and wellbeing outcomes for young people. The following criteria must be met for consideration for this position:

• Knowledge and previous experience in switchboard and reception / administration setting.
• Demonstrated ability to provide a high standard of confidential reception and administrative services.
• Demonstrated ability to communicate warmly and effectively with young people, their families and a diverse range of health and community service providers.
• Working knowledge of medical software and Medicare billing systems.

What you’ll get in return

• Salary of $56,921 pro rata + 11% super + NFP salary packaging up to $15,900 + $2,600 meals and entertainment card.
• Ability to purchase additional leave; access to EAP; generous Parental Leave Scheme.
• Opportunity to contribute to the success of a purpose driven organisation.

Orygen – leading the revolution

Imagine a future with unlimited potential. A future where every young person enjoys optimal mental health as they grow into adulthood. At Orygen, this is our life’s work, because we passionately believe it’s what all young people deserve.

Every step of the way, young people and families are at the heart of everything we do. Always.

Through world-leading research that creates change. Through pioneering reform that delivers real-world practical solutions.

At Orygen, that’s the future we’re creating right now. To do it, we have revolution in mind.

Join the revolution

If you’re keen to join Orygen and be part of our team challenging the status quo and reshaping the future for young people, apply now.

For more information and to review the position description, please view the Position Description here.

This is a part-time (5 hours per day, 11am – 4pm, Monday to Friday) position for 12 months.

Applications will close on the advertised closing date, unless a suitable candidate is found sooner.

Orygen is committed to providing diverse, equitable and inclusive environments for Staff and anyone connected to Orygen. We strive to continue building a culturally safe workplace where our values underpin the way we work and our commitment to First Nations people of Australia, young people and their families, people with disabilities, LGBTIQA+ people and CALD communities. We strongly encourage applications from the First Nations people.

Orygen is a child-safe organisation and is committed to promoting and protecting the safety and well-being of all young people and embedding safeguarding practices into all our programs and services.

All employment appointments are subject to holding a valid working with children check, successful police check and having at least three COVID-19 vaccinations.