Hospital Link Worker

Hospital Link Worker – HAGA

Location: 590 Seven Sisters Road, London, N15 6HR
Working Hours: 22.5 hours per week – may include evening and weekend work.
Contract Type: Permanent
Salary: £28,690 – £34,730 FTE (salary will be pro rata”d on part time hours)

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the role…
As a Hospital Liaison Worker, you will play a crucial role in enhancing the engagement of individuals with alcohol or drug concerns within our treatment services.

The hospital liaison worker will be based at our main offices (590 Seven Sisters Road), the role will also require working from North Middlesex University Hospital as services users are met in hospital and linked into the community service.

The worker will support high intensity users and those who frequently attend hospital, ensuring that they are able to find suitable treatment in the community. The ideal candidate would be proactive, empathetic and courageous. Ready to meet our service users where there are.

Your responsibilities will include:

• Providing 1:1 psychosocial intervention to repeat attending patients at on the wards and in ED, engaging them in our wider drug and alcohol treatment services in Haringey .
• You will carry out initial screening and triage assessment for new clients, and provide crisis intervention and duty services on a rota basis.
• Liaising with other services including mental health, primary care, disabilities, social care, and any other relevant services in response to service user needs.
• Monitoring, reporting on, and improving outcomes across a range of measures, particularly to reduce preventable GP attendances, urgent care centre attendances, A&E attendances, hospital admissions, and ambulance call-outs for the service users in the “frequent attender” cohort.
• Conducting hospital ward rounds to identify those with alcohol-specific needs and engage them in treatment.
• Traveling to various locations within Haringey, to make contact and build up relationships with the hospital “frequent attenders” through regular and consistent contact episodes and motivational interviewing oriented interventions.
• Advocating on behalf of service users in obtaining assistance with housing, benefits, mental and physical health care, and access to substance misuse treatment services at whichever tier is appropriate.
• Assisting service users in developing strategies, which improve self-esteem, social skills, and psychological wellbeing that supports their rehabilitation from alcohol misuse.

About you…

• Experience working within a health and social care, community or hospital setting.
• Experience with motivational interviewing.
• An understanding of substance misuse.

If you are committed to making a real difference in the lives of individuals struggling with and alcohol or drug -related issues, we would love to hear from you. Apply today and join us in making a positive impact in our community!

To view the full job description, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected]

Closing Date:

2025-12-24