Hospitality Trainer – The Accessibility Skills Training

Are you looking for rewarding work that enriches the lives of others?

The Accessibility Skills Training (AST) division of WISE Employment is looking for a casual Hospitality Trainer in Hampton East, Melbourne to deliver SIT20322 Certificate II in Hospitality to a small cohort of students living with an intellectual disability.

Join a team that is passionate about helping people gain employment. As a Trainer in our AST team, you will deliver high-quality, engaging training to students aligned to the accredited course or certificate the students are enrolled in.

Why should you join WISE Employment?

• Great hourly rate
• A thriving organisation that genuinely cares for its people, our customers and the community at large
• Fantastic reward and recognition initiatives and ongoing learning and development (inc. full training upon commencement)
• Access to exclusive benefits and discounts from leading retailers

In this role, you will:

• Deliver training in line with published ‘AST Business Rules’
• Assist with the recruitment and entry processes of students
• Prepare session plans/teaching notes, handouts, examples of activities, assessment tools and tasks in line with the relevant training package or accredited requirements, in compliance with AST Policies/Procedures or other applicable regulatory requirements
• Record students’ attendance
• Complete student assessments and submit learner results into AST’s Student Management System (aXcelerate) in line with AST processes
• Implement Learner Satisfaction / Feedback Surveys at mid-year and end of year of the course.
• Participate in moderation/validation process as directed by supervisor
• Optimise the use of technology to enhance the quality of delivery and assessment for learners
• Support students undertaking work placement and complete workplace assessment as required (where applicable)
• Undertake relevant professional development activities each year to ensure own industry and educational skills, knowledge and experience are maintained
• Be proactive in risk identification, notification and management
• Contribute to continuous quality and service delivery improvement through the organisation

What will you bring to the role?

• Quality training to all students in your classes, which supports their further study and employment goals (measured via Student Surveys and feedback)
• 100% compliance across all Trainer and Student documentation in accordance with the ASQA Standards for RTOs and Skills First Standard VET Funding Contract
• Create and foster a positive and safe culture with students and staff across AST
• Provide excellent customer service to all students and clients that results in a minimum of 85% positive response in student surveys
• Undertake a minimum of 2 professional development activities in the next 12 months that are relevant to your delivery sector and VET requirements
• Current Certificate IV in Training and Assessment
• (Desirable) Relevant qualification in the vocational area that the Trainer will be delivering in (i.e. Hospitality)
• (Essential) Current and demonstrated industry experience in the vocational area that the Trainer will be delivering, including best practices
• Demonstrated experience in delivering vocational courses and/or qualifications
• Demonstrated experience in delivering to various cohorts of students
• Demonstrated ability to undertake validation activities of assessment tools and complete student assessments
• Outstanding verbal and written communication skills
• You will thrive on our key attributes of Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset while supporting a diverse range of clients in environments they are passionate about
• Full Australian working rights, ability to satisfy national police check and Working with Children Check requirements
• Current driver’s license where required

About WISE Employment:

Celebrating 30 years in the employment services industry, WISE Employment is a not-for-profit organisation committed to providing quality employment, training and support to the disadvantaged members of our community, the long-term unemployed and people with disability. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates two highly successful socially inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.

Please visit our careers page to learn more about WISE.

Are you ready to Apply?

Click ‘Apply Now’ to submit a resume and cover letter demonstrating how you meet the above-specified requirements and which discipline you are interested in training for.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please get in touch with our recruitment team at [email protected] using the subject line: Hospitality Trainer – The Accessibility Skills Training enquiry via EthicalJobs.

At WISE Employment, we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and or Torres Strait Islander candidates.