Housing & Logistics Specialist

Job Overview:

The Housing and Logistics Specialist will support the team to ensure that clients are supported with safe, affordable housing to assure the best possible initial resettlement experience and achievement of client self-sufficiency. They will also participate, as required, in program planning and service developments through teams, committees and work groups and will operate under moderate supervision with latitude for the use of independent discernment and initiative.

Major Responsibilities:

Property Management and Vendor Relations

• Conduct apartment outreach and secure safe, appropriate, and affordable housing for clients;
• Liaise with property management organizations to ensure continuing quality services to refugees;
• Research vendors to determine the best values for housing and household supplies.

Client Services

• Develop and utilize a wide range of housing resource options, coordinate aspects of housing procurement, communicate information to caseworkers, inform staff of changes, and support volunteers when they participate in the arrival process.
• Organize the setup of housing, including coordinating signing of leases and follow up on referrals to potential housing partners or follow up with referrals to assisting housing partners;
• Coordinate with the team members, arrange the logistics of new arrival home set-ups;
• Coordinate with refugee US Ties and maintain ongoing communication regarding housing;

Compliance Documentation

• Regularly visit apartment complexes to ensure housing meets the minimum standards as laid out in federal regulations and IRC policies;
• Complete case notes related to all housing activities and ensure reporting requirements are met.

Team/Office Participation

• Participate in all program and office meetings, staff development activities, and other duties as assigned by their Supervisor;
• Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of case support and effective communication between team members and departments;
• Provide additional housing set-up support;
• Align with all policies, procedures, and protocols of the agency.
• Other duties as assigned

Job Requirements:

• Bachelor’s degree in social work or related field of study; or equivalent work experience;
• Minimum of 2 years relevant work experience in housing or human services field preferred;
• Ability to move/coordinate delivery of furniture and donations, complete household set-ups, and lift heavy objects;
• Demonstrated success working and communicating effectively in a multi-cultural environment;
• Proven ability to contribute both independently and as a key team member;
• Self- starter with excellent analytical skills combined with the demonstrated ability to multi-task, prioritize duties, and work efficiently;
• Fluent in English, both spoken and written; bilingual ability in another language is helpful;
• Proficient in Microsoft Office applications (Word, Excel, Outlook);
• Valid driver’s license, access to a reliable vehicle with current insurance, ability to drive an IRC passenger van.

Working Environment:

• A combination of standard office environment, remote and ‘field’ time in and around the service delivery area;
• Will require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.