UNDP - United Nations Development Programme
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The Aspire to Innovate (a2i) Programme builds on the Government of Bangladesh’s efforts to introduce a citizen-centric culture of innovation in civil service to improve service delivery and make services more inclusive, affordable, reliable and easier to access. This project will provide support to establish institutional mechanisms and improve accountability to accelerate SDG achievements in Bangladesh.
This project will have three components:
1. Institutionalizing Public Service Innovation and Improving Accountability
2. Catalyzing Digital Financial Services and Fintech Innovations
3. Incubating Private Sector-enabled Public Service Innovation
The a2i project is funded by the Government of Bangladesh, UNDP and is implemented by ICT Division and Cabinet Division.
Summary of Key Functions:
Under the direct supervision of the HR Officer, the incumbent will perform the duties and responsibilities.
• Support in Human Resources Management
• Support in Human Resources and Organizational Development
• Support in Performance Management
• Support in Administrative activities
S/he will have the following, but not limited to the following specific duties and responsibilities:
• Support in Human Resources Management
a. Full compliance of HR processes and records within compliance with UNDP and GoB rules, regulations, policies, and strategies.
b. Assists in completing the recruitment process of GoB and UNDP hiring.
c. Assists the COHR unit in inviting candidates for the written test and interviews.
d. Support in staff onboarding and offboarding.
e. Support in personnel record management.
f. Support to day-to-day HR activities.
• Support in Human Resources and Organizational Development
a. Conduct training needs assessment.
b. Assist in implementing learning and development programs.
c. Facilitate organizing online and offline knowledge-sharing courses and sessions in collaboration with national and international institutions.
• Support in Performance Management
a. Support to ensure effective and regular performance management.
b. Support in implementing performance improvement plans (PIP) to enhance organizational effectiveness.
c. Support to ensure the capacity development of the supervisors and supervisees to implement an effective feedback mechanism.
• Support in Administrative activities
a. Coordinate in third-party contract management
b. Ensure logistical support (ID card, Laptop, and other logistics) for the new staff.
c. Support to arrange orientation session for the new staff.
d. Support to arrange travel accommodation.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization
4. Institutional Arrangement
Under the direct supervision of the HR Officer of a2i, the incumbent will perform above-mentioned activities and the HR Officer will be responsible for service evaluation of the HR & Admin Assistant. The HR & Admin Assistant who will be responsible for supporting the human resource and administrative activities. The main objective of human resource is to provide comprehensive support in personnel management. Additionally, contribute to the Human Resources and Organizational Development, focusing on ensuring effective performance evaluations and implementing improvement plans. Moreover, supporting in logistical support and knowledge sharing support for the staff.
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
Thematic Area Name Definition
HR – Recruitment
Assessment and selection Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs
HR – Talent management
Performance management Knowledge of and ability to guide the application of performance management theory, systems and tools, incl. articulation of expectations, setting objectives and performance standards; conducting performance related discussions and performance coaching; ability to develop performance management and appraisal processes that minimize biases
HR – Learning and development
L&D planning Ability to identify organizational learning priorities aligned with the business strategy using key stakeholder involvement to ensure appropriate learning and optimal return-on-investment”
Business Direction and Strategy Negotiation and Influence Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and creates win-win situations
Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; Abilit to manage communications internally and externally, through media, social media and other appropriate channels
- Secondary education is required.
- University Degree in Business or Public Administration or Human Resources would be desirable, but it is not a requirement.
- UNDP HR Certification will be an added advantage.
- 5 years (with secondary education) or 2 years (with Bachelor’s degree) of relevant HR and/or administrative experience is required at the national or international level.
- At least 2 years of relevant experience in national and international organizations
- Experience in the recruitment process.
- Experience in performance management system
- Experience in excellent oral and written skills; excellent drafting, formulation, and reporting skills.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and experience in handling of web-based management systems.
- Experience in working with the Government, International or local development agencies , or any other humanitarian organization
- Experience in Human Resources Information Systems (HRIS)
- Sound experience in maintaining organized filing systems
- Experience in employee engagement initiatives.
Fluency in written and spoken English and Bangla is required
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
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