HR & Admin Assistant – Aspire to Innovate (a2i) Programme

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Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The Aspire to Innovate (a2i) Programme builds on the Government of Bangladesh’s efforts to introduce a citizen-centric culture of innovation in civil service to improve service delivery and make services more inclusive, affordable, reliable and easier to access. This project will provide support to establish institutional mechanisms and improve accountability to accelerate SDG achievements in Bangladesh.

This project will have three components:

1. Institutionalizing Public Service Innovation and Improving Accountability

2. Catalyzing Digital Financial Services and Fintech Innovations

3. Incubating Private Sector-enabled Public Service Innovation

The a2i project is funded by the Government of Bangladesh, UNDP and is implemented by ICT Division and Cabinet Division.

Duties and Responsibilities

Summary of Key Functions:

Under the direct supervision of the HR Officer, the incumbent will perform the duties and responsibilities.

•   Support in Human Resources Management
•   Support in Human Resources and Organizational Development
•   Support in Performance Management
•   Support in Administrative activities

S/he will have the following, but not limited to the following specific duties and responsibilities:
•   Support in Human Resources Management
a.   Full compliance of HR processes and records within compliance with UNDP and GoB rules, regulations, policies, and strategies.
b.   Assists in completing the recruitment process of GoB and UNDP hiring.
c.   Assists the COHR unit in inviting candidates for the written test and interviews.
d.   Support in staff onboarding and offboarding.
e.   Support in personnel record management.
f.   Support to day-to-day HR activities.

•   Support in Human Resources and Organizational Development
a.   Conduct training needs assessment.
b.   Assist in implementing learning and development programs.
c.   Facilitate organizing online and offline knowledge-sharing courses and sessions in collaboration with national and international institutions.

•   Support in Performance Management
a.   Support to ensure effective and regular performance management.
b.   Support in implementing performance improvement plans (PIP) to enhance organizational effectiveness.
c.   Support to ensure the capacity development of the supervisors and supervisees to implement an effective feedback mechanism.

•   Support in Administrative activities
a.   Coordinate in third-party contract management
b.   Ensure logistical support (ID card, Laptop, and other logistics) for the new staff.
c.   Support to arrange orientation session for the new staff.
d.   Support to arrange travel accommodation.

• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization

4. Institutional Arrangement
Under the direct supervision of the HR Officer of a2i, the incumbent will perform above-mentioned activities and the HR Officer will be responsible for service evaluation of the HR & Admin Assistant. The HR & Admin Assistant who will be responsible for supporting the human resource and administrative activities. The main objective of human resource is to provide comprehensive support in personnel management. Additionally, contribute to the Human Resources and Organizational Development, focusing on ensuring effective performance evaluations and implementing improvement plans. Moreover, supporting in logistical support and knowledge sharing support for the staff.

Competencies

Achieve Results:   LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:   LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:   LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:   LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:    LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:   LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:   LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies
Thematic Area   Name   Definition
HR – Recruitment
   Assessment and selection   Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs
HR – Talent management
   Performance management   Knowledge of and ability to guide the application of performance management theory, systems and tools, incl. articulation of expectations, setting objectives and performance standards; conducting performance related discussions and performance coaching; ability to develop performance management and appraisal processes that minimize biases

HR – Learning and development
   L&D planning   Ability to identify organizational learning priorities aligned with the business strategy using key stakeholder involvement to ensure appropriate learning and optimal return-on-investment”
Business Direction and Strategy    Negotiation and Influence   Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and creates win-win situations
   Communication   Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; Abilit to manage communications internally and externally, through media, social media and other appropriate channels

Required Skills and Experience

Education:

Secondary education is required.
University Degree in Business or Public Administration or Human Resources would be desirable, but it is not a requirement.
UNDP HR Certification will be an added advantage.
5 years (with secondary education) or 2 years (with Bachelor’s degree) of relevant HR and/or administrative experience is required at the national or international level.

Experience:

At least 2 years of relevant experience in national and international organizations
Experience in the recruitment process.
Experience in performance management system
Experience in excellent oral and written skills; excellent drafting, formulation, and reporting skills.
Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and experience in handling of web-based management systems.
Experience in working with the Government, International or local development agencies , or any other humanitarian organization
Experience in Human Resources Information Systems (HRIS)
Sound experience in maintaining organized filing systems
Experience in employee engagement initiatives.

Fluency in written and spoken English and Bangla is required

Disclaimer

Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

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HR & Admin Assistant – Aspire to Innovate (a2i) Programme

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