HR Analyst, Client Services, Division for Human Resources – P2

As a member of the Client Services Team serving New York HQ Office, you will be working closely with the Sr. HR Business Partner / HR Business Partner (Sr. HRBP / HRBP) in the provision of delivering the full range of high-quality HR services and programs to clients in the HQ Office.

You will report to the Sr. HRBP/HRBP.

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person’s potential is fulfilled. UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Job Purpose:

The HR Analyst, Client Services will work closely with the Sr. HRBP / HRBP at HQ in the delivery and flawless execution of HR services and programmes to field-based managers and staff. The HR Analyst will support managers and staff on matters concerning talent sourcing, recruitment, onboarding and induction, mobility, performance management, workforce planning, HR operations including contract management, contributing to policy development and advice training and career development and data analytics.

HR Analyst positions have access to advice and on-the-job training from specialists in the individual HR occupations in the resolution of on-going non-routine casework.

You would be responsible for:

A. Delivering comprehensive HR Services

• Develop a strong understanding of the rationale underlying HR policies to apply and interpret for staff and management on policies, processes and practices;
• Working with the Sr. HRBP / HRBP and in collaboration with team members and the respective program owners in DHR, support the delivery of the full range of HR client services on the employment life cycle from recruitment and onboarding to contract management and separation, and support the effective implementation of key HR programs in the client area, such as workforce planning, global mobility, performance/talent management, career development and staff learning;
• Support the delivery of other HR programmes and initiatives in the client area;
• Use agreed metrics to measure service delivery in the client area, prepare monitoring reports and recommend corrective action as and when required;
• Research to adjust/improve HR policies, processes, practices or programs when warranted to strengthen DHR’s client services in support of UNFPA’s strategic business objectives;
• Prepare briefs, reports and presentations for clients or internally in the team, as required.
• In coordination with Senior HRBP, HQ, analyze and report on the metrics of regional delivery of HR client services and provide analytical support on workforce trends and any custom HR analytics as required working closely with the Analytics Unit;

B. Partnership and coordination

• Work with relevant stakeholders to ensure compliance and programme delivery in the areas of duty of care, PSEA, evaluation, audit, investigations, ethics;
• Liaise with relevant UNDP-BES or local UNDP office for benefits and entitlements matters;
• Track HR budgets and expenditures, ensuring all is properly charged.

C. Knowledge development and sharing

• Contribute to knowledge development and knowledge sharing on understanding the organization’s strategic objectives, clients’ business and related HR service delivery by actively participating the DHR Community of Practice as well as any relevant events in the client units;
• Participate in and contribute to special events organized for Client Services Teams for knowledge sharing and community building;
• Liaise with HR colleagues within and outside the UN System to build knowledge and share current good HR practices.

Qualifications and Experience:

Education:

An advanced university degree in Human Resources, Business Administration, Public Administration, Organizational Development or related discipline is required.

Knowledge and Experience:

• Minimum of two years of progressively relevant experience in HR management providing strategic HR support to a large client base, and on a global level is required;
• HR experience within UNFPA is considered an asset;
• Knowledge of modern concepts and approaches, and evolving trends in the field of Human Resources;
• Ability to deliver effective solutions to complex HR challenges in a multicultural and increasingly remote-based environment ;
• Strong analytical skills – ability to extract data, identify trends and raise to the attention more senior staff with recommended actions;
• Demonstrated innovation and creative problem-solving abilities;
• Excellent organizational and multi-tasking skills – ability to coordinate several work-streams in parallel, while maintaining attention to details;
• Ability to handle confidential information and build a trusting rapport with staff at all levels of the Fund;
• Ability to collaborate effectively and create sense of cohesion in teams
• Previous experience with development/humanitarian organization would be considered an asset.
• Excellent knowledge of information technology systems and tools. Knowledge of PeopleSoft HRMS would be considered an asset;

Languages:

Fluency in English is required; knowledge of other official UN languages is desirable.

Required Competencies:

Values:

• Exemplifying integrity,
• Demonstrating commitment to UNFPA and the UN system,
• Embracing cultural diversity,
• Embracing change

Core Competencies:

• Achieving results,
• Being accountable,
• Developing and applying professional expertise/business acumen,
• Thinking analytically and strategically,
• Working in teams/managing ourselves and our relationships,
• Communicating for impact

Functional Competencies:

• Demonstrating thoroughknowledge of HR policies, practices and systems;
• Ensuring adequate advice and timely responses to client queries;
• Collaborating effectively within and across unit boundaries to deliver comprehensive HR solutions to clients on complex issues.

Compensation and Benefits:

This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.

UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA’s workforce – click here to learn more.

Disclaimer:

Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants’ bank accounts.

Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

To view the complete job description and apply to this position, click “Apply Now” below.

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