HR and Administration Manager

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Description

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This role has a country focus and ensures compliance with DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country HR and Administration activities                                                                                                             

Responsibilities and Tasks:

Management

• Lead and manage the Human Resources team (including people planning, performance, well-being and development)
• Provide technical support, advice and capacity build the Human Resources team
• Advise and assist managers in Human Resources related issues and concerns

Recruitment, development and people planning

• Drive and support recruitment and selection activities ensuring compliance with recruitment process
• Work with senior management team and senior staff on new staff retention strategies and initiatives
• Ensure proper onboarding process
• Ensure oversight and consistency in position titles and grades, across all field locations
• Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through DRC’s Learning Catalogue.

Performance, well-being, and compensations & benefits

• Proactively respond to and manage performance counseling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
• Lead the performance management process
• Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meet all legal and labor regulations and requirements

Lead people well-being initiatives

• Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments

Human Resources Policies and Support

• Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
• Work closely with HQ and Regional Office to share information and provide support as required

Administration

• In coordination with the Admin Officers in all filed offices, ensure effective and efficient management of office administration policies, systems, and procedures.
• Ensure an up-to-date database of contracts to track rental installments due, notice periods, renewals, deposits, and municipality tax payments is maintained and in coordination with the officers, have all the contracts (property, office rentals, international staff housing) are prepared/extended on time.
• In coordination with HR officers, ensure that benefits are duly explained to employees and serve as liaison between employees and a respective insurance company.
• Ensure that pre and post-paid phone lines are issued and managed in accordance with DRC Maghreb policies.
• Ensure efficient controlling and issuance of keys for offices and guest houses, ID cards and entry and exit procedures for all staff.
• Manage orientation process and arrivals checklist for new staff and ensure support for all new staff and visitors with travel and accommodation.
• In coordination with officers, ensure a regular supply and tracking of usage of office stationery and supplies, cleaning and kitchen products.

As a  Manager, the post-holder is responsible for the following:

• Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility
• Accountable for making significant decisions on what the unit does: its purpose, functions, and role, and for making commitments and decisions that require the expenditure of significant unit resources.
• Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
• Maintain and update Staff Human Resources Handbooks as necessary

Minimum Qualification, Skills, and Experience Required:

• At least 5 years’ experience in a relevant field, of which at least 2 years in a senior Human Resources management role within an NGO
• At least 3 year’s experience with people management
• Proven leadership skills and competence in people management
• Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes
• Excellent skills in handling and advising on complex people management issues
• Experience in developing Human Resources strategies and policies, and driving implementation
• Proficiency in English
• Education background: (include certificates, licenses, etc.)
• Master’s degree in Human Resource Management, Business, or Social Science Degree specializing in Human Resources

languages: (indicate fluency level)

• Proficiency in English

Source: https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId=170944&DepartmentId=19124&MediaId=5

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