HR and Operations Intern

Background

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Development Programme is the global development agency of the United Nations system that operates in 177 countries. The Bureau for Management Services (BMS) is a central Bureau tasked with the development of corporate strategies, policies, tools and systems in key cross-cutting management areas. Drawing on sound analytics and a risk-management approach, BMS supports the achievement of development results through management advice, innovative business solutions, and other corporate services in line with international best practices and evolving needs and expectations of development partners. BMS also ensures policy adherence in operations management within UN Rules & Regulations, safeguarding UNDP’s accountability vis-à-vis Member States and other stakeholders. The Information Technology and Management office performs a pivotal role within BMS and UNDP driving IT transformation efforts, enabling, and leveraging technology to address complex global challenges and meet long-term global sustainable development goals. ITM`s vision is to enable #NextGenUNDP by deploying and supporting digital solutions that change the way we deliver value to our partners.

Within the Information and Technology Management (ITM) office, the Portfolio Management Office (PMO) supports the Chief Information Officer (CIO) by helping to manage important IT projects that contribute to UNDP’s goals. The PMO also supports quality management of IT services, coordinates digital governance, and provides tools and guidance to ensure that IT projects are well-organized and successfully implemented. In addition, PMO handles internal communications about IT, and supports operational areas such as audits, reporting, budgeting, finance, human resources, and planning.

The HR and Operations Intern will support recruitment processes by helping with tasks such as posting job openings, reviewing applications, coordinating interviews, and supporting onboarding activities. The intern will also assist with day-to-day administrative work and help ensure HR processes are running smoothly. This role provides a great opportunity to learn about HR functions in an international organization and to contribute to team efforts in supporting ITM’s HR and operational activities.

Duties and Responsibilities

• Assist in maintaining HR records and ensuring accuracy of information in HR systems.
• Support in reviewing documents for compliance with UNDP rules and procedures.
• Help with updating internal HR guidelines and standard operating procedures (SOPs).
• Assist in sharing HR policy updates and information with staff.
• Support with recruitment processes such as posting job announcements and scheduling interviews.
• Help screen applications based on pre-agreed criteria.
• Take notes during interviews and assist with interview panel logistics.
• Assist with onboarding new personnel, including preparation of welcome materials.
• Help update the staffing table and recruitment tracking sheets.
• Assist with coordinating visa and travel requests related to HR.
• Provide support in preparing HR-related training sessions and events.
• Help collect data related to staff learning and training needs.
• Support communication about learning and development opportunities.
• Assist in maintaining records for performance and talent management processes.
• Help document best practices and lessons learned.
• Provide general administrative support to the HR team as needed.
• Finance, Procurement & Administrative Support:
• Assist in processing payment requests and ensuring supporting documents are complete and compliant.
• Support procurement processes by assisting in preparation of requisitions, gathering quotations, and creating cases at UNall, also liaise with CPT for procurement cases.
• Assist with inventory and asset management records, ensuring accuracy and timely updates.
• Provide administrative support in organizing meetings, workshops, and training sessions, including logistics and materials preparation.
• Help maintain files and records for finance and procurement transactions in PMO operations tracker
• Assist with travel and logistics arrangements for staff, including preparation of travel request and claim in UNAll.
• Provide backup support to operations staff during leaves or absences.
• Conduct other ad-hoc tasks such as handling administrative tasks to support PMO team.

Competencies

• Human Resources Knowledge: Demonstrates understanding of core HR functions including recruitment, onboarding, performance management, and learning and development.
• Recruitment Support: Able to assist in end-to-end recruitment processes such as vacancy drafting, candidate screening, interview coordination, and documentation.
• HR Reporting and Documentation: Strong written communication skills with the ability to support the preparation of HR reports, meeting notes, and procedural documents.
• Communication Skills: Communicates effectively and professionally with team members and stakeholders. Shows initiative and maintains a solution-focused, client-oriented approach.
• Understanding of International Organizations: Interest in HR operations within international development organizations, particularly the UN/UNDP context.
• Collaboration and Teamwork: Works cooperatively with others in a multicultural environment. Demonstrates flexibility, reliability, and a positive attitude when supporting team objectives.

Required Skills and Experience

Education:

• You must meet one of the following requirements:
  • You are currently in the final year of your Bachelor’s degree; or
  • You are currently enrolled in a Master’s degree; or
  • You have graduated no longer than 1 year ago with a Master Degree or equivalent studies in the field of Human Resources Management, Business Administration, or International Business related field; Bachelor’s degree with additional 2 years of experience can be accepted in lieu of Masters Degree.

Experience:

• Experience in gathering, consolidating, and analysing HR or operational data from systems and reports is required.
• Proficiency in Microsoft SharePoint Online or MS Project for tracking HR/operations tasks and workflows is required.
• Strong working knowledge of Microsoft Word, PowerPoint, and Excel for preparing HR documents, presentations, and data reports is required.
• Familiarity with Power BI or similar tools for creating HR or programmatic dashboards is an asset.
• Demonstrated interest in exploring new digital tools and systems to improve HR or operational efficiency.
• Fluency in written and spoken English is required. Working knowledge of another UN language is an advantage.

Disclaimer

Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Scam warning

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How cinfo Can Support You in the Application Process for This Position

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