HR Assistant

tendersglobal.net

Job Description

HR Operations (PACSO), which is part of PAC Employment Policy, Compensation & Systems, currently operates in Washington, DC and Chennai, India to provide a wide range of HR services to World Bank Group (WBG) staff, consultants, dependents, and retirees. These services include front line HR processing and consultation support on HR policies and procedures via telephone, email, and virtual consultations.

Services include, but are not limited to, the processing and consultative support related to the WBG G-Visa work program as outlined in the duties and accountabilities below.

Additionally, PACSO collaborates closely with its HR delivery partners and other key stakeholders for seamless request resolution. PACSO provides global support to its client base and candidates must be willing to work flexible hours.

Duties and Accountabilities:

Serve as subject matter expert and point of contact for G4 visa renewals outside of the U.S., G4 visa related State Department updates, driver’s license letter processing and/or other visa processes as defined.
Evaluate and resolve diverse visa issues as they arise, which often requires interpretation of existing procedures and processes determining the appropriate approach with consultation or independently
Exercise fulfillment of transaction activity by ensuring adherence to departmental, institutional and federal agency guidelines regarding incoming and outgoing documentation in relevant systems.
Process requests for assigned process (submissions relevant HR and government systems) while maintaining Service Level Agreements
Engage regularly with State Department and clients
Demonstrate accountability with respect to prioritizing assignments and ensuring effective handling and completion of work.
Conduct weekly virtual consultations with staff on varying visa issues.
Position may be required to work outside the normal DC work hours to respond to emergency inquiries from staff.
Must be available to work full-time during business hours as defined by the Manager, PACSO.
Must be willing to work on other assignments as requested by the Manager, PACSO.

Selection Criteria:

Required:

Bachelor’s degree with concentration in business administration, human resources or related discipline with 5 years of experience, (or equivalent combination of education and experience);
Ability to effectively communicate service delivery issues / recommendations to management both within and outside of PACSO Team.
Excellent reading, writing, and listening skills. Strong English language skills (verbal and written), including ability to draft a variety of correspondence and edit materials using proper grammar, punctuation and style.
Analytical ability, practical problem-solving skills and resourcefulness in performing varied tasks
Excellent organizational skills and ability to prioritize and deliver assignments in a timely manner often under time pressures.
Strong inter-personal skills and commitment to work in a team-oriented, multi-cultural environment.
Ability to develop / maintain business relationships necessary for the team to fulfill service delivery requirements.

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=25697&site=1

To help us track our recruitment effort, please specify on the application form/indicate in your cover letter where (tendersglobal.net) you saw this job posting.

Next Lead Project Engineer »

Previous « Resettlement Associate

HR Assistant

Job Description

Policy Interns

Senior Program Assistant, Humanities in Place

International Business Development Snr

Communications Analyst/Sr. Communications Analyst – COMMS – (Contractual)

Law Student Volunteer, Academic Year, Human Rights and Special Prosecutions Section

Content & Story Telling LEAD Inequality & Development Finance