HR Associate

position description

Reporting to the Human Resources Officer and under the overall guidance of the Operations Manager, and within appropriate delegated authorities, the Human Resources Associate (HRA) provides human resources support services. The HRA is responsible to support the day-to-day HR operations of the Country Office.

The HRA collaborates and consults with the Human Resources Officers at the country office and the Regional Office on staffing requirements and the recruitment processes.

The position contributes to the integrity of HR processes in the country by ensuring that a comprehensive array of HR services and activities are carried out on a timely basis, fully compliant with rules and regulations of the Organization, and in adherence to the policies and procedures.

The incumbent will have the following assigned duties:

Contract and entitlements management:

• Acts as the primary focal point and provides briefings and advice to staff and non-staff (consultants and interns) at all levels on WHO rules and regulations, employment conditions, entitlements, and standard operating procedures.
• Briefs new and departing staff on on-boarding and separation processes and related entitlements to ensure smooth and timely implementation of associated actions.
• Acts as a focal point for staff and liaises closely with colleagues in the Global Service Center (GSC) on contractual and payroll matters.
• Acts as the primary focal point for queries from staff and managers regarding employee and management self-service functions in the Global Management System (GSM).
• Acts as the primary focal point for queries from leave administrators within the division on all matters related to leave and absence recording and management.

HR monitoring, compliance, reporting and initiation:

• Monitors to ensure timely initiation of actions and compliance with WHO rules and regulations, of contract extensions, probationary periods, conversion of appointments, retirements, acting arrangements, WIGIs and maximum duration of contracts.
• Responsible for preparation of correspondence related to various HR actions (waivers, acting arrangements, exceptions, lateral transfers, etc.) and initiates GSM transactions following consultation with the manager and HRBP.
• Monitors performance management compliance and liaises with managers to ensure timely completion of reports.
• Prepares regular HR reports and statistics as needed.

Selection and Recruitment processes:

• Supports the responsible Officer (s) in the timely organization of activities and processes related to the recruitment of Fixed-term and Temporary Staff (all categories) to ensure the efficiency of the selection and recruitment processes
• Provides assistance to staff members and/or applicants under selection or under reassignment and ensures that support and accurate and complete information is provided in a timely manner.
• Liaises with the Global Service Centre to provide information and obtain clarification on specific staffing cases, particularly in relation to queries from candidates on entitlements and benefits, and during the on-boarding and separation processes.
• Maintains an updated and efficient tracking system to ensure cases are efficiently managed within the allocated timeframe and in the most effective way; maintains all necessary records, databases and statistics to allow comprehensive filing, tracking and analysis.
• Liaises with different Clusters within WHO to share, search for information and proactively develop new useful contacts.
• Performs all other related duties as assigned.

Outreach:

• Assists the responsible officer in researching/identifying the best and most appropriate outreach activities relevant to the local market to target the talent and sourcing potential candidates through various channels, such as hosting or participating in career events/job fairs, online channels (social platforms, professional networks).

REQUIRED QUALIFICATIONS

education

Essential: Completion of secondary school or its equivalent.

Desirable: Training or higher education in the area of human resources/administration.

experience

Essential: A minimum of 8 years of relevant experience in human resources and/or administrative positions, with progressive responsibility, with considerable exposure to recruitment processes OR a university degree with a minimum of 4 years relevant experience in human resources and/or administrative positions, with progressive responsibility, with considerable exposure to recruitment processes.

Desirable: Experience working in WHO or another UN Agency, preferably in the area of Human Resources Management. Proven experience in the use of WHO’s Global Management System (GSM) or another oracle- based Enterprise Resource Planning (ERP)system, SAP or other similar systems. Experience in supporting Emergency operations.

Skills

• Demonstrated skills and knowledge in two or more specialized areas of Human Resources with the ability to produce and analyze data and recommend appropriate actions.
• Sound knowledge in HR policy related to the administration of entitlements and benefits and employment conditions.
• Ability to detect shortcomings and anomalies and recommend remedial actions in line with WHO’s Staff Regulations and Staff Rules and the eManual.
• Sound judgment, integrity, respectful and exemplary behavior and service orientation.
• Adherence to confidentiality, tact and diplomacy in dealing with others.
• Good communication (written and oral) and excellent interpersonal skills.Proven knowledge of the WHO or UN administrative rules, regulations and policies.
• Proficiency in the use of standard Microsoft Office applications, with advanced level of Excel.
• Demonstrated IT skills and its Application using HR software, in particular an Enterprise Resource Planning system (ERP) based on Oracle, SAP or similar platforms, E-recruitment systems (such as Stellis/Taleo and/or other HR related databases.)

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.

Desirable: Expert knowledge of Ukrainian

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 23,442 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

Application instructions

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