HR Information System Officer

Key Duties & Responsibilities

Primary Responsibilities

• Analyzes business needs and proposes technical solutions, provides guidance, support, and ensures the timely delivery of the defined project and IT roadmap.
• Develops functional/technical specifications based on user requirements, and, either develops, configures or customizes functionalities ensuring integration between solutions.
• Drives Development of high priority IT activities concerning the maintenance of HRIS tools in support of ITER’s Human Resources activities, in coordination with other user groups including regular updates, migration, user support and troubleshooting of issues
• Supports the digitalization of end-to-end HR processes by implementing solutions through configuration or customization on the intranet/website, SAP portal, and ERP landscape, with innovative ideas and proposals on automation, compatible with the existing or planned IT infrastructure.
• Supports the integration of the HRIS environment by leveraging on-premises and cloud-based technologies.
• Oversees the integration of SAP, SuccessFactors, and ICP modules to streamline and simplify business processes when possible.
• Proposes and implements innovative, reliable solutions, including the strategic use of AI for help desk chatbots, recruitment, case management and communication. Ensures all solutions meet both functional and non-functional requirements of users.
• Performs developments and collaborates with IT developers on quality assurance to develop and organize the tests of new functionality and enhancements, in addition to developing and integrating training programs for end-users.

Additional Responsibilities

• Performs root cause analysis of failures and coordinates with functional owner and, as necessary, other IT staff to ensure corrections.
• Develops reports for users and generates both periodic and ad-hoc reports as needed.
• Produces and reviews documentation (policies, how-to guides, working instructions, guidelines, etc.) to ensure smooth operations and easy system maintenance.
• Train HR personnel and users on the effective use of HR technology, creating user guides and conducting workshops to enhance their technical skills.

Experience & Competencies

Essential:

• At least a first experience in HR and/or IT function in the field of HRIS implementation in support of HR processes and procedures.
• Full lifecycle ERP software implementation, customization and configuration (e.g. configuration management, user requirements capturing, testing and validation, go-live, post-go-live support etc.,) relying on best practices.
• Experience with on-premises and cloud solutions such as SAP Cloud Platform, SAP HCM, SuccessFactors, other SAP integrated solutions.
• Integration tools and methodologies to ensure smooth communication between SAP, SuccessFactors, Ariba, and other systems.
• Problem solving: assess problems, identify root causes, and reach practical solutions in a consistent way to reach project objectives.
• Training and Development: Ability to design and deliver effective training programs for end-users and external experts.

Qualifications

Essential: 

Master’s degree or equivalent in Computer Science, Information Technology, MBA, field or other relevant discipline.

Source: https://career5.successfactors.eu/career?career_ns=job_listing&company=ITER&navBarLevel=JOB_SEARCH&rcm_site_locale=en_GB&career_job_req_id=7891