HR Services Officer – Casual Academic Administration

• Full time, Fixed Term opportunity until 31 December 2024
• Join our Casual and Affiliate Transactions team at an exciting time of implementation and growth
• Base Salary $83,384 + 17% employers’ superannuation contribution

About the opportunity

           

The Human Resources’ Casual and Affiliate Transactions team is taking on a new initiative and has an exciting opportunity for a passionate individual to join the Casual Academics Administration team.  The primary function of this position is to provide transactional support to The University’s casual workforce of Academics. This includes managing the review and approval of all casual academic timesheets to ensure consistent and effective service delivery and high levels of customer satisfaction are achieved.

Reporting to the Team Lead of this department, your key responsibilities may include but not be limited to:

• provision of timely and accurate transactional service, processing high volumes of timesheet reviews, approvals, and associated tasks, ensuring on time delivery and seamless process
• administrative services such as staff data management, processing separations, onboarding/offboarding, employee documentation, contract variations, leave, termination, recognition of service, and attending to general enquiries
• responds to immediate issues, providing timely support and ensuring appropriate action is taken, issues are resolved efficiently, and providing recommendations and solutions on a range of operational issues
• proactively reviews processes regularly and provides solutions to the team to improve these where necessary, implements approved modifications and streamlines processes where possible
• provides relevant guidance and accurate advice to staff and stakeholders on the application of the University’s policies, procedures and frameworks, compliance and of any necessary changes to legislative requirements
• contributes positive ways of working and cross-collaboration engagement within and external to Human Resources, presenting a united approach to service delivery.

About you
In this role, you will demonstrate exceptional knowledge in a HR Shared Services environment supporting similar functions. As a values aligned team member, we are seeking an individual whom:

• strong attention to detail and ability to manage competing priorities whilst upholding attention to detail
• sound ability to identify a problem or opportunity for improvement, evaluate and revise processes, test and monitor outcomes
• exceptional communication and interpersonal skills, with ability to effectively manage volume enquiries in a timely yet customer service excellence focused manner
• display proactive approach to continuous improvement initiatives, driving transactional and service-oriented improvements using automation, technology, process enhancement and innovative solutions
• act with a spirit of service excellence, understanding client needs, delivering quality outcomes, escalating as appropriate, and providing client solutions in a timely manner
• Bachelor’s Degree in relevant field &/or an equivalent combination of training and experience.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the reasons for the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Ryan Askey, Recruitment Operations on 02 9036 7408 or by email to [email protected] .

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Applications Close

Sunday 18 February 2024 11:59 PM