Human Resources & Administration Manager

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Description

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• Support the Country Director and set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
• Support the Country Director in proposal and budget development process to ensure appropriate HR/Admin structure is in place at the level of the mission and at project level
• Support the Country Director to revise a countrywide HR/Admin strategy as needed and ensure new offices are equipped with HR/Admin support.

• Be responsible for ensuring that all personnel files for all hired staff are following Mercy Corps global minimum standards– including recruitment documents, CVs, valid contracts, PAFs, timesheets, disciplinary papers, and performance evaluations.
• Ensure the performance review processes are completed on time and with quality results. Train HR team and supervisors on how to properly conduct and track the evaluation processes.
• Collaborate with the Country Director and HQ to revise the salary scale and participate in regular national salary surveys in order to ensure that salaries and benefits are competitive within the market.
• Coordinate salary scale realignment and ensure salaries and benefits adhere to the new Mercy Corps
• Haiti salary scale and standing protocols.
• Work closely with all HR staff in Country/Region and make sure that HR services are provided on time, with high quality and compliant with policies and manuals.
• Liaise with leaders to ensure that country org charts for departments and operations exist and positions are covered within budgets. Make sure that org charts are updated on a regular basis.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
• Ensure Mercy Corps Haiti personnel hiring practices strictly adhere to Haiti labor law as applicable. That includes payment of appropriate taxes, benefits etc.
• Ensure that HCM is updated with employment changes on a timely basis.
• Assist with the operational budget for team members as requested.
• Ensure that all government-required authorizations and documentation are complete and up to date.
• Oversee timely and compliant payroll management and support the preparation of national staff monthly payroll in association with the Finance Department
• Ensure that all national staff have an up-to-date relevant job description.
• Ensure all new staff receive copies of the Country National Staff Policy Handbook and are alerted to benefits. Continue with support and advice on policies, as required.
• Advise staff (national and international) on raising policies and procedures.
• Assist the Head of Office in conducting or arranging training and/or other human resource development activities in the field locations.
• Ensure that the clearance of terminated employees is processed as per MC policies and procedures.
• Support the onboarding and orientation of new hires.
• Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts/pay rates.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

• A BA/S or equivalent in social studies required; advanced degree preferred.
• 5 years’ field experience in HR with INGOs with supervisory responsibilities.
• Demonstrated understanding of complex environments, related security concerns and appropriate responses with experience in an insecure context.
• Working experience in Haiti is a strong added advantage.
• Demonstrated attention to detail, following procedures, meeting  deadlines  and  problem-solving independently and cooperatively.
• Knowledge of Mercy Corps systems and procedures required.
• Excellent negotiation and representation skills.
• Effective organizational, prioritization and result management.
• Excellent verbal and written English and French skills required. Creole is a plus.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.

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