Human Resources Associate

H (no hardship)

Family

Family

GS6

General Service

Reason

Regular > Regular Assignment

Yes

2024-08-01

July 18, 2024

Human Resources Associate

Organizational Setting and Work Relationships
The Human Resources Associate supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR’s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
The Human Resources Associate provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Human Resources Associate is usually supervised by the Associate HR Officer, HR Officer or another HR or admin staff. This position can be located in a Country Operation, Multi-Country Office, Regional Bureau or Headquarters. The Human Resources Associate may supervise General Service staff. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with an oversight from the supervisor, assisting him/her in personnel administration and other HR related matters.

The incumbent may maintain a direct working relationship with a number of units within the Division of Human Resources (DHR).

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
Human Resources Operational Support:
– Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include.
– Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures.
– Update of personnel records in the Office, including MSRP entries into HR module where required.
– Assisting with recruitment and other procedures related to affiliate workforce, including MSRP entriesinto MSRP where required
– Contribution to workforce planning activities.
– Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
– Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.

Assignments and Talent Acquisition:
– Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC).
– Assist in organizing outreach campaigns to attract diverse applicants.
– Advice to staff and contribution to an inclusive work environment.
– Build dialog and outreach with the workforce; answer questions, and provide information to staff as to where to go for help or ask questions.
– Track and report on recruitment and assignments activities.

Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements.
– Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority.
– Assist in the provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues.
– Assistance in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.

Duty of Care:
– Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
– Administer UNHCR medical insurance plan for locally recruited staff.
– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
N / A

Certificates and/or Licenses
Business Administration, Office Management, Human Resources Management
or related field.
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Experience working in Human Resources. Knowledge of general HR policies, processes and systems.
Desirable
Experience in HR information technology systems and tools. Experience working with the United Nations. Experience working in a multi-cultural setting.

Functional Skills
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
*IT-Computer Literacy
HR-Local mass recruitment
HR-Talent Development and Nurturing
HR-Employee Relationship Management
SO-Learning Agility
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Important Note on Eligibility: Only internal candidates (i.e., staff members with an indefinite or fixed-term appointment in the same category as the position advertised) and candidates with UNHCR experience at the time of application (i.e., current staff members in other categories, JPOs, staff members on temporary appointment, affiliate workforce, interns, and staff loaned/seconded), will be considered for this appointment.

The incumbent must have the ability to manage competing priorities and confidential matters within a high paced environment with close attention to details. Must be able to prioritize, exercise good judgement, take initiative, and work well independently and as part of a team in sometime challenging situations. S/he will be expected to promote a collaborative, client-oriented approach to work situations, adapt communication with a variety of constituencies as well as be able to engage at all levels within the Organization. This role is also expected of someone with digital agility, data literacy and the ability to use different tools to support with data/information analysis

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit: https://wwwnc.cdc.gov/travel.

Nature of Position:

The Private Sector Partnerships Service (PSP) sits within UNHCR’s Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for the people that we serve. With its headquarters in Copenhagen, Denmark, PSP employs over 600 personnel globally under staff and affiliates contracts in almost 30+ Operations in the Americas, HQ, Europe, Asia, Africa, Middle East & North Africa.

The HR Associate reports to the Associate Human Resource Officer. S/he will be the primary focal point of the Individual Contractors’ contracts and will provide support to managers, including regional and HQ focal points on the relevant Administrative Instructions on the Affiliates contractual modality. This support extends to holders and managers of staff contracts across PSP network offices globally, including recruitments (FTAs + TAs), contract extensions, liaison with different DHR & DER entities, familiarization with staff rules, policies, and guidelines.

Additional Qualifications

Skills

HR-Employee Relationship Management, HR-Local mass recruitment, HR-Talent Development and Nurturing, IT-Computer Literacy, SO-Learning Agility, UN-UN/UNHCR Administrative Rules, Regulations and Procedures

Certifications

Business Administration – Other, Human Resources Management – Other, Office Management – Other

Competencies

Accountability, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

The written test might be included in recruitment process.

This position doesn’t require a functional clearance