Human Resources Associate (Benefits & Entitlements) G6, Fixed-term, Maputo – Mozambique

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. Female qualified applicants are especially encouraged to apply.

WFP does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, offer, training, or any other fees). Offers of WFP employment or job openings with requests for payment of fees are fraudulent. WFP does not concern itself with information on bank accounts. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to WFP for its information.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

This job is based in Maputo, Mozambique Country Office (CO), and the job holder reports to an HR Officer or the designate.

At this level, job holders are expected to use initiative and knowledge within HR Operations (Payroll, Contract Management, and Benefits & Entitlements) independently. Take responsibility for the completion of a full range of HR activities requiring some interpretation of standard guidelines and practices and respond to queries with general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. The job holder is expected to manage resources and coach and coordinate a team of support staff.

JOB PURPOSE

To deliver a full range of HR support services to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services. 

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

1. Provide assistance on a wide range of complex HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients.
2. Use HR management systems (Workday, SAP and PASport) for reviewing, entering and updating a variety of HR data such as appointment of new staff, dependents’ information, contract expiration, Payroll processing, staff benefits and entitlements, etc), ensuring compliance with the established deadlines and accuracy of HR data.
3. Deliver workshops, trainings, and information sessions on a wide range of Payroll, Contract Management, and Benefits & Entitlements related topics. 
4. Analyse and respond to various internal and external queries, to ensure that clients are well-informed and that HR team activities are aligned with broader WFP objectives.
5. Review and compile a variety of data on staff contractual conditions according to the WFP Staffing Framework, entitlements, performance and training requirements, workforce, etc., to support analysis and reporting needs for informed decision making.
6. Allocate responsibilities and support on-the-job learning and development of juniorsupport staff, to ensure they have adequate knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services.
7. Prepare a range of complex HR documentation, such as employment contracts, transfer/separation letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.
8. Identify evolving needs of the organisation and recommend changes in HR processes and procedures, to support improvements in HR services.
9. Co-ordinate the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
10. Any other task as required. 

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education with a post-secondary certificate in Human Resources or other related functional area. First university degree in Human Resources, Business Administration, Organizational Psychology, or other related functional area is preferable.

Experience: Six (6) years or more of professional experience in the related area. 

Languages: Fluency in both written and oral communication in Portuguese and English languages.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Six or more years of progressively responsible support work experience in human resources, including at least two years in operations management and staff entitlements. 
• Experience in supervising and coordinating tasks of subordinates to be able to train and supervise junior staff members within the HR function. 
• Ability to work with minimum supervision and use initiative to perform administrative tasks within broad WFP guidelines and standards. 
• Ability to conduct basic analyses in order to generate periodic reports and make recommendations for further actions. 
• Ability to build relationships with a variety of individuals across functions and outside WFP in order to effectively contribute to the functioning of the unit. 
• Good communication skills and good understanding of HR principles and their application in order to respond to and resolve a range of HR queries. 
• Has gained experience of HR Services operating standards across a range of international humanitarian contexts, preferably within the UN System. 

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR

• Leads by Example with Integrity

Lives WFP values and shows humanity and integrity by role modelling care for others.

• Drives Results and Delivers on Commitments

Delivers on commitments and adapts readily to change.

• Fosters Inclusive and Collaborative Teamwork

Is inclusive and collaborative, and contributes to a culture of learning and personal growth.

• Applies Strategic Thinking

Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things.

• Builds and Maintains Sustainable Partnerships

Builds and nurtures external partnerships & collaborates with partners to deliver common objectives.

DISABILITY, EQUITY, AND INCLUSION (DEI) STATEMENT

WFP is dedicatedto fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at [email protected]. Our DEI team is hereto ensure your full participation in our recruitment process.

TERMS AND CONDITIONS

Type of contract: Fixed – Term, Level 6

Duty Station: Maputo

Duration: 12 months (renewable)

This position is open to Mozambican Nationals Only.

Female qualified candidates are highly encouraged to apply.

DEADLINE FOR APPLICATIONS

28th June 2024

Only Shortlisted Candidates will be Contacted

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.