Human Resources Manager

Strategic office context

Under the overall guidance of the Chief, Human Capital Intelligence and Technology, the HR Manager (Digital Tools for People) oversees the Digital Tools for People portfolio. The Digital Tools for People team aims to contribute to the HR Digital Transformation of UNICEF by equipping the organization with user-friendly, reliable and high-performing people management tools and systems, enhancing people digital experience across the organization from the time of application through the entire employee lifecycle and, ultimately, UNICEF delivery for children.

Job organizational context

The incumbent provides strategic and technical guidance to multiple stakeholders within and outside of the Division of Human Resources, and oversees people management Digital Tools and systems globally, including the talent management and performance management systems, recruitment tools and other digital people management tools and systems introduced in support to the implementation of the OneHR strategy and the improvement of UNICEF People experience. The HR Manager manages the Digital Tools for People team as part of the Human Capital Intelligence section.

Purpose of the job

The HR Manager (Digital Tools for People) is accountable for developing, implementing, and supporting current and new people management system and tools as part of the overall HR Digital Transformation of the organization. The incumbent is also expected to drive capacity building in HR digital tools and systems among the OneHR community and other users, in close collaboration with the Talent Development Section of DHR and the Global Learning Center in the GSSC.

Summary of key functions/accountabilities:

Management of Unit

• Supports the Chief, HCI in establishing the annual work plan, setting priorities/targets and performance measurements for the Digital Tools for People Unit.
• Monitors work progress and ensure results are achieved according to schedule and performance standards.
• Establishes clear individual performance objectives, goals and timelines; and provides timely guidance to enable the team to perform their duties responsibly and efficiently.
• Establishes and maintains a team culture aligned with UNICEF values; encourages team members to grow professionally, provides timely feedback and fosters two-way communication where team members feel psychologically safe and empowered to express their views and carry out their functions.

Technical HR Leadership & Strategic Human resources

• Contributes to the design of the HR Digital Transformation, to the development of the strategy and overall project plan and leads parts of its implementation.
• Provides technical leadership in People management Digital tools and systems with responsibility for reviewing the work of other Professional and General Service staff for compliance with principles and concepts, policies, regulations and rules as well as for soundness of judgement and conclusions.
• Develops, implements, and monitors the implementation of new people management digital tools and systems to meet the evolving needs of the organization, in close collaboration with Information and Communication Technology Division (ICTD), the Global Support Services Center (GSSC) and other key stakeholders. Manages HR technology projects including planning, resource allocation, implementation, monitoring and timelines.
• Represents the Division of Human Resources for all matters related to people management systems and digital tools.
• Liaises with the HQ Divisions, regional and country offices to gather business requirements and propose people management digital tools to enhance organizational performance and employee experience across UNICEF.
• Keeps abreast, research, benchmark, and implement best and cutting-edge practices in people management digital tools and systems, leveraging innovation through sharing of best practices and knowledge learned.
• Researches and proposes partnerships, with the focus on new technologies including on the use of AI/generative AI in people and talent management.

Enhancing UNICEF HR digital experience

• Oversees access and user support on people management digital tools, including the talent management and performance management systems.
• Oversees quality assurance on people management digital tools and systems, ensuring the accuracy of data and the right levels of access based on the different users’ business needs.
• Leads the identification of business requirements, proposes business enhancements and coordinates with internal and external stakeholders on enhancement to existing and new people management tools and systems, to meet evolving organizational needs.
• Oversees the assessment and testing of new or enhanced people management digital tools and systems to ensure the tools meet the business needs and are user-friendly.
• Collaborates closely with ICTD and the GSSC to trouble-shoot technical issues, optimize the efficiency of existing systems through automation and improvement of business processes.

Capacity Building in People management digital tools

• Leads capacity-building initiatives, in collaboration with the Talent Development section in DHR and the Global Learning Center in GSSC, on digital dexterity for people management tools and systems.
• Leads capacity-building on AI/Generative AI for the OneHR community.
• Designs and maintains a comprehensive learning portfolio for administrative and end-users on people management digital tools within portfolio, including the design of global and customized webinars, interactive material and other technical guidance. Continuously update/upgrade technical guidance, toolkits and learning material to meet the different users’ needs.
• Participate as a resource person in other capacity building initiatives to enhance the competencies of clients/stakeholders in people management digital tools and systems.
• Provide orientation briefings to new staff.

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: Advanced university degree (master’s or higher) in human resource management, business or public administration, international relations, Information Technology, Computer Science, or another related field is required.
• Work Experience: At least eight (8) years of relevant work experience in human resource management in an international organization and/or large corporation is required.
• Two years of experience focusing on HR/people management digital tools or HR Information Systems is required.

Language Requirements:

• Fluency in English language is required.

Source: https://jobs.unicef.org/en-us/job/572927/human-resources-manager-digital-tools-for-people-p4-fixed-term-dhr-budapest-hungary-85987