Human Resources Manager

POSITION SUMMARY:

The Elephant Sanctuary in Tennessee Human Resource Manager (HRM) will plan and develop the Human Resource strategies that align with the organization’s mission and goals. Reporting to the CEO, the position serves as a strategic partner with Senior Management providing insights and recommendations on HR matters.  The HRM leads and manages the routine HR functions for the organization including hiring staff, administering pay, benefits and leave, and enforcing company policies and practices. The position oversees all Human Resources processes and identifies and implements opportunities for improvement.

GENERAL EXPECTATIONS:

• Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
• Oversee the administration of human resources programs including, but not limited to: performance and talent management; disciplinary matters; disputes and investigations; productivity, occupational health and safety; training and development; recognition and support of positive work environment.
• Establish and lead hiring best practices to recruit and hire a high performing, talented, diverse workforce.
• Plan and ensure a smooth onboarding experience for new hires, including orientation and enrollment procedures.
• Foster a positive and collaborative work environment.
• Support change management processes and organizational restructuring as needed.
• Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system and/or talent management resources.
• Analyze trends in compensation and benefits, research and propose competitive based pay programs to ensure the organization attracts and retains top talent.

ADMINISTRATIVE RESPONSIBILITIES:

• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews and modifies policies and practices to maintain compliance.
• Establish the company wage and salary structure, pay policies and oversee the incentive pay systems within the company.
• Administer benefits, payroll and timekeeping systems.
• Conduct or acquire background checks and employee eligibility verifications.
• Oversee the review and update of job descriptions to ensure accuracy and legal compliance.
• Collaborate with legal counsel and program managers relevant to HR needs and policy.
• Oversee various HR software package(s) and manage vendor relationships.
• Maintain and update employee handbook based on current employee policy trends.
• Oversee and manage the company Human Resources budget.
• Work in collaboration with Safety Manager on emergency employee health and safety issues.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employee law.

TRAINING/DEVELOPMENT:

• Coordinate the implementation of organization’s personnel training and development programs.
• Assist and guide managers and supervisors with performance management and personnel development, supporting implementation of performance improvement plans when necessary.
• Collaborate with Safety Manager in reviewing, tracking and documenting compliance with mandatory and non-mandatory training, continuing education, and work assessments. May include safety training, anti-harassment training, professional licensure and aptitude exams and certifications.

COMMUNICATION/CULTURE:

• Partner with leadership to communicate employee related policies, procedures, programs, and laws.
• Establish and maintain positive, cooperative, and effective working relations with employees. Make recommendations on practices to establish and sustain positive employer-employee relationships and promote employee morale and motivation.
• Provide education and reference materials as required to managers and employees, including open enrollment information, performance review initiatives, summaries of perks and benefits, standardized reports, workshops, and manuals.
• Attend and participate in executive, management and company staff meetings and other activities as required.
• Perform other duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience preferred.
• SHRM-CP or SHRM-SCP highly desired.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

The Sanctuary is committed to creating an environment where diverse perspectives are welcome, and to nurturing a culture where everyone feels valued and appreciated. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, marital status, sexual orientation, gender identity/expression, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state or local law.