Human Resources Officer (Management Support)

Position Title: Human Resources Officer (Management Support)

Job Code: VN 2024 507

Duty Station: To be determined

Classification: Professional Staff, Grade P4

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 28 August 2024

Context:

IOM’s Management Support Unit (MSU) is established to support the management of various Offices in alignment with the IOM 2024-2028 Strategic Plan’s cross-cutting priorities, and mainly with strengthening integrity, transparency, and accountability.

Under the overall supervision of the Director General and the Deputy Director General for Management and Reform (DDG) as Chair of the Integrity Group, and the direct supervision of the Chief, Management Support Unit, and in accordance with the general Terms of Reference (ToR) of the MSU, the Human Resources Officer (Management Support will provide assistance to offices and enable them to improve and address any gaps in the following business processes:

• HR Policy compliance.
• Implementing HR related recommendations of the audits
• Strategic HR planning.
• On-site HR support and guidance
• Implementation of HR best practices
• Assisting offices under review in navigating organizational changes by providing HR expertise in areas such as restructuring, workforce planning, and employee communication.

The specific objectives of the MSU involve providing advice and assistance to offices in coordination with Regional Offices (ROs) and relevant functional areas across the organization, enabling them to address their business processes that have been identified as needing improvement and of high-risk, and facilitating them to take appropriate actions on issues and recommendations arising from the work of the Office of Internal Oversight (OIO); the External Auditors of IOM; other internal/external assessments and risk assessments of IOM conducted by other relevant stakeholders. In assisting offices undertake this initiative, they may further help analyse root causes and identify any impediments to the implementation of these recommendations. The MSU will support offices develop and formulate strategies, actionable evidence-based implementation plans, road maps with specific timelines, and identify the resources needed to address these issues.

The work of MSU is distinct from the work of the Office of Internal Oversight (OIO) that provides independent assurance on the Organization’s governance, internal controls, and risk management framework, ensuring adherence to rules and regulations, policies, and procedures, and assessing the efficient and effective delivery of programmes and projects. The work of MSU shall not include any work within the mandates of OIO or other entities, such as Office of Legal Affairs (LEG), Office of Ethics and PSEAH (OEP) and Office of Ombudsperson (OOM).

Core Functions / Responsibilities

1. Draft the Terms of Reference for each specific assignment in accordance with the standard Terms of Reference as approved by the Chair of the Integrity Group. Ensure reflecting the respective purpose, management improvements needed and/or recommendations of an audit or external assessment in the draft for further review and finalization by the supervisor
2. Consider and analyze relevant documentation and information in the area of human resources management, including internal and external audit findings and recommendations, internal oversight advisory related work, central evaluation reports, external assessment reports and other information shared by relevant stakeholders.
3. Collaborate and engage with relevant stakeholders at the IOM Headquarters, Administrative Centers, Regional Offices, Country Offices and other offices to understand compliance challenges with Human Resources policies and procedures.
4. Undertake ad-hoc travel for on-site visits to IOM Offices worldwide in order to analyze HR related issues in the given office, review HR related documentation, support the offices in implementing HR recommendations and provide advice in addressing HR issues of the office, in close coordination with the Team Leader and representatives of the concerned office.
5. Assist the Team Leader in the preparation of interim and final reports by complementing the report with human resources management related aspects of the MSU assignments. This includes providing insights into the overall effectiveness of the HR functions within the office under review, summary of key findings in the HR area and recommendations to address those findings.
6. As tasked by the Integrity Group through the Team Leader, provide assistance to the concerned offices in the implementation of recommendations and action points in the area of human resources management. Recommendations may aim to promote capacity building of HR functions to the concerned offices, through dedicated trainings on HR processes identified as gaps.
7. Develop comprehensive, actionable implementation plans based on evidence from post-review findings, focusing on key HR matters. Ensure these plans address identified gaps and opportunities in areas such HR compliance, performance management, employee engagement and training. Each plan should include specific, realistic timelines to facilitate effective monitoring and timely execution.
8. Maintain accurate records of HR related consultations, visits, outcomes, and future analysis including handover and/or final reports related to the assignments in the context of providing management support.
9. Assist the Team Leader in analyzing themes and trends of causes and present these to the DDG as the Chair of the Integrity Group for advice, and potential subsequent attention of relevant HQ department.
10. Perform other duties, as may be assigned by the Team Leader or the Chair of the Integrity Group.

Required Qualifications and Experience:

Education

• Master’s degree in Business Administration, Management, Oversight, Law, International Relations, or a related field from an accredited academic institution with seven years of relevant professional experience or,
• Bachelor’s degree in the above fields with nine years of relevant professional experience.

Experience

• Extensive experience in human resources management as well as project management and linkages to project implementation.
• Extensive experience in working in and promoting high-performing diverse teams in multiple locations.
• Demonstrated experience with change management processes.
• Experience in managing complex situations and within security risk context.

Skills

• Extensive knowledge of business processes and of human resources management responsibilities in an organization.
• Knowledge of common and harmonized policies, guidance, and procedures in the UN system is an advantage.
• Excellent communications skills, both oral and written.
• Excellent analytical skills in preparing and reviewing comprehensive reports based on field assignments with attention to detail.
• Excellent liaison and negotiation skills.
• In-depth understanding of (or capacity to fully comprehend) IOM’s administrative policies, procedures and rules.
• In-depth knowledge of the broad range of general human resources management and compliance related subject areas dealt with by the country offices and the Organization as a whole.
• Effective human resources management skills, familiarity with principles of sound business administration and of the principles and practices of human resources management.
• Very good level of computer literacy.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

The domicile duty station is not determined at this time, however, it will be a Family Duty Station.

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 3

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications HERE, by 28 August 2024 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 15.08.2024 to 28.08.2024

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.