Human Resources Officer – Maternity Cover (INT10384)

DIVISION:                 Operations    

TEAM:                       Human Resources Officer – Maternity Cover
LOCATION:               Amman, Mafraq & Zaatari    

CONTRACT TYPE:    Fixed Term – Maternity Cover  
GRADE:                     National D2        

JOB FAMILY:             Human Resource
SALARY:                   16,198 – 21,908    

HOURS:                    40 hours per week 

FLEXIBLE WORKING: We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. 
TEAM PURPOSE: To provide a professional, business focused organisational development and human resource management service, delivering a proactive and solutions-based approach for resolving issues and ensuring that staff are effectively resourced, managed and developed to deliver organisational strategy. 

JOB PURPOSE: To provide human resources support to Oxfam Jordan Country office working in Amman and Mafraq governorate. 

POST HOLDER REPORTS TO             HR Manager 
JOBS REPORTING TO THIS POST     None
BUDGET RESPONSIBILITY                 None

DIMENSIONS OF THE ROLE

• Supervise/monitor resources within defined boundaries or a specialist area, which may include people, assets and/or
• Provide support and advice to managers on areas of work covered in their
• Provide support for and implements operational plans to agreed
• Assist with the development of solutions to diverse and complex problems and develops solutions to more routine
• Apply information received in a variety of formats primarily from internal
• Flexibility to anticipate and resolve challenges within the operational
• Impact of this role is significant within the department and could have some impact division(s)-wide.

KEY RESPONSIBILITIES:

HR support to the hosted staff in Jordan and in the Host Community

• Provide technical HR support to the hosted staff in Jordan and host community with regards to (recruitment, updating policies & procedures, leaves management, social security as needed)
• Participate in the interviews for the staff under the focal point officer level, when needed.
• Provide HR training’s and capacity building to HC Oxfam staff, in coordination with the Country HR Manager.
• Verify HR related tools that are used by the hosted staff and help in developing them where needed.
• Visit the host community and Zaatari camp on a regular basis to provide any HR related support.

General Tasks & Responsibilities

• Ensure that the monthly payroll is done on timely and accurately, in coordination with HR department in Amman office.
• Prepare a list of Oxfam employees to be listed on social security at the beginning of the year.
• Staff enrolment in social security and maintaining staff records updated on a timely manner (additions and deletions).
• Acting as a focal point for Oxfam account on social security regarding work incidents and any other communications with the social security department.
• Assist the recruitment manager in recruitment processes including placing adverts, long listing, interviewing, organizing tests, maintaining the recruitment database for Jordan, proper filing of recruitment records and taking up references.
• Monitor and advise management on changes in Oxfam HR policies, procedures, systems, processes.
• Monitor and support the implementation of HR policies and procedures within the programme and report non-adherence to the HPM.
• To set up and monitor induction for all staff ensuring that meetings are arranged, and that feedback is obtained. Ensure the induction pack is always up to date.
• Ensure that terms and conditions for all staff fall within established Oxfam GB policy.
• Ensure that all new staff are issued with Oxfam ID cards.
• Ensure staff’s records, HR information and online database are always up to date.
• Print out monthly pay slips and distribute them among staff and make sure they are all signed and filed properly.
• Keep track of leavers and make sure the database is up to date and shared with the Senior HR Officer monthly.
• Organize and follow up on the submission and completion of timesheets to the Finance Department.
• Monitor staff absence and follow up with staff and managers on regularly planning their leaves
• Enter medical claims in the PeopleSoft software on a regular basis;
• Ensure soft and hard copy of staff personal files and medical claims are always updated and properly filed.
• Liaise with medical providers ensuring a high quality of service is offered.
• Organize/file HR files (old & new) in a systematic order.
• Scan all HR documents and create a clear organized system that facilitates the flow of work.
• Ensure that personal files for all staff are complete and up-to-date;

Experience, Knowledge & Competencies

Essentials

• Generalist HR experience minimum of 2 years in non – governmental organizations, and good knowledge of recruitment procedures.
• Atleast a degree in a subject related to Human Resources.
• Advise and inspire confidence using professional/ specialist knowledge.
• Confidentiality, tact, diplomacy and good interpersonal skills.
• Initiative to take responsibility and work with minimal supervision.
• Budgeting and numerical skills /Attention to detail.
• Skills in computer applications (MS office/GOLD).
• Ability to work as a member of a diverse team.
• Understanding of gender, cultural sensitivity and principles of equal opportunity.
• Has a strong customer orientation and focuses on customer needs and satisfaction

Desirable

• Experience in working with Incentive based volunteers is preferrable.
• Overcomes challenges, despite hurdles, and resolves challenges consistent with Oxfam’s values and ways of working.
• Ability to gather and analyze critical information for reporting and designing systems.
• Ability to support staff from a distance.
• Good networking skills.
• Able to use available technology appropriate to own role.
• Proactively shares own know-how with other colleagues.
• Develops job knowledge and expertise through continual professional development.

Safer recruitment: All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). You can find out what this means here.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

Flexfam: 

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a partially home-based role or job share.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.