Humanitarian Affairs Officer

The position is based in the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) in Manila,

Philippines. Under the direct supervision of the Senior Humanitarian Affairs Officer and Head of the Humanitarian Advisory Team (HAT) and working as an integral part of the organization’s team. The incumbent will work in close collaboration with Government and relief/recovery partners in the formulation of strategies of engagement in support of the mandate of OCHA at both technical and operational levels.

Position Purpose

This will require liaison with relief and recovery agencies, central and local authorities, as well as other actors across areas of operation, to ensure effective and transparent coordination. She/he also provides support in humanitarian/development Nexus coordination, humanitarian funding appeals, Humanitarian Country Team secretariat functions, and the monitoring and reporting of humanitarian conditions on a regular basis in support of the UN Resident/Humanitarian Coordinator.
 

• Substantive assistance in the implementation of inclusive, field-level coordination mechanisms, including liaison with relevant UN operational agencies, NGOs, local authorities and affected people.

2.) Regular monitoring and analysis of humanitarian developments 

• Regular monitoring and analysis of humanitarian developments and support the preparation of internal and public analytical reports highlighting social, political, humanitarian, and other relevant factors affecting the overall humanitarian situation.
• Effective monitoring of humanitarian risks to ensure that contingency plans are consistent and well-coordinated including availability of resources; supporting the inter-agency contingency planning.

3.) Emergency preparedness measure

• Strengthen emergency preparedness measures including drafting inter-agency contingency plans, developing, and supporting preparedness exercises, supporting coordination activities for community engagement, supporting non-programmatic cash coordination, monitor natural disaster trends, and provide preparedness advisory services to Government and partners.

4.) Secretariat and coordination support

• Provision of secretariat and coordination support to the UN Humanitarian Coordinator/HCT/ ICCG and provide analytic inputs to humanitarian strategies.
• Liaise with humanitarian partners on the collection of information to effectively map areas of humanitarian needs and monitor the impact of response activities in support of coordination efforts; and track information required for early warning of potential conflict and conflict-related vulnerability.

5.) Advocacy on humanitarian needs and response efforts

• Support advocacy initiatives on issues impacting humanitarian needs and response efforts through the collection of information, liaison with local and international humanitarian partners, government officials, and media, development of appropriate strategies, etc.

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Cross-Functional & Technical competencies 

Business Development – Integration within the UN: Ability to identify, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN system and ability to apply this knowledge to strategic and/or practical situations.

Business Development – Knowledge Facilitation: Ability to animate individuals and communities of contributors to participate and share, particularly externally.

Business Management – Communication: Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels.

Business Management – Project Management: Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.

Business Management – Monitoring : Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and program performance and results.

Business Management – Digital awareness and literacy: Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.

Business Management – Customer satisfaction/Client management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests.  Ability to anticipate client’s upcoming needs and concerns.