Humanitarian Civil-Military Training Coordinator (HCMTC) GS-11/12

Position description

SOLICITATION NUMBER: 7200AA24R00037
ISSUANCE DATE: April 1, 2024
CLOSING DATE AND TIME: January 16, 2025, 12:00 P.M. Eastern Time
SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:
The United States Government (USG), represented by the U.S. Agency for International Development
(USAID) is seeking offers from qualified persons to provide personal services under contract as described
in this solicitation. Offers must be in accordance with Attachment 1 of this solicitation. Incomplete or unsigned offers will
not be considered. Offerors should retain copies of all offer materials for their records.
USAID will evaluate all offerors based on stated evaluation criteria. USAID encourages all individuals,
including those from disadvantaged and under-represented groups, to respond to the solicitation.
This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any
cost incurred in the preparation and submission of the offer.
Any questions must be directed in writing to the Point of Contact specified in Attachment 1.

Sincerely,

Digitally signed by JOY ANITA BURRISS (affiliate)
Date: 2024.03.29 12:30:07 -04’00’

Joy Burriss
Contracting and Agreement Officer,
M/OAA/BHA-CPS/PSC

ATTACHMENT 1
 

I. GENERAL INFORMATION

1. SOLICITATION NO.: 7200AA24R00037

2. ISSUANCE DATE: April 1, 2024

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: January 16, 2025, 12:00 P.M. Eastern Time
This solicitation is open and continuous until January 16, 2025 . The following are the closing dates for
each review period:

May 16, 2024, 12:00 P.M. Eastern Time
September 16, 2024 12:00 P.M. Eastern Time
January 16, 2025, 12:00 P.M. Eastern Time

Offerors not selected during a previous review period must reapply in order to be considered for
positions available in subsequent review periods. A review period may be canceled at the Contracting
Officer’s discretion.
 

4. POINT OF CONTACT: FARO Recruitment Team, [email protected]

5. POSITION TITLE: Humanitarian Civil-Military Training Coordinator (Multiple Positions)

6. MARKET VALUE: $62,107.00 – $80,737.00 equivalent to GS-11 or $74,441.00 – $96,770.00 equivalent
to GS-12 .
 

Final compensation will be negotiated within the listed market value and will include Locality Pay for
domestic U.S. Personal Service Contractors (USPSCs) based on the location of the Official USAID
Worksite, or the approved alternative worksite if approved for remote work. USPSCs performing
overseas are not entitled to Locality Pay.
This position can be filled at either the GS-11 ($62,107.00 – $80,737.00) or GS-12 ($74,441.00 –
$96,770.00) equivalent level, without locality.

Offerors who meet the minimum qualifications for a GS-11 will be considered for the GS-11 level
positions. Offerors who meet the minimum qualifications for a GS-12 will be considered for the GS-12
level only unless designated otherwise per the guidance in IV. SUBMITTING AN OFFER of this
solicitation.

Salaries over and above the top of the pay range will not be entertained or negotiated.

7. PLACE OF PERFORMANCE: USAID/Worldwide
Relocation expenses will not be reimbursed for U.S.-based positions.
There may be an initial training program in Washington, D.C. for three months, which will include
formal classroom training and on-the-job training; and may include security training. After completion
of initial training, the Humanitarian Civil-Military Training Coordinator will be assigned to the place of
performance.
Overseas USPSCs may be authorized to telework or remote work only from a location within the
country of performance, in accordance with Mission policy. Telework or remote work from outside
the country of performance may only be authorized in certain situations in accordance with the terms
and conditions of the contract.
8. PERIOD OF PERFORMANCE: Five (5) years, tentatively 145 day estimated start date from closing
 

9. ELIGIBLE OFFERORS: U.S. Citizens Only

10. SECURITY LEVEL REQUIRED: Secret

If there is a change in circumstances requiring access to National Security information classified at the
Top-Secret level, the offeror may be asked to obtain and maintain a Secret up to Top Secret/Sensitive
Compartmented Information level clearance as provided by USAID.
 

11. STATEMENT OF DUTIES

GENERAL STATEMENT OF PURPOSE OF THE CONTRACT

The United States Agency for International Development (USAID) Bureau for Humanitarian Assistance
(BHA) works to save lives, alleviate human suffering, and reduce the impact of disasters by helping
people in need become more self-reliant. BHA is responsible for planning, coordinating, developing,
achieving, monitoring, and evaluating international humanitarian assistance falling into two conceptual
areas: 1) Humanitarian Response during emergencies and 2) Early Recovery, Risk Reduction, and
Resilience activities to address longer-term recovery after emergencies. You can learn more about BHA
on our website.

The Office of Field and Response Operations (FARO) leads and manages operational assistance and the
purchase and delivery of goods and services in response to declared foreign disasters and international
humanitarian needs in key functional areas, including supply-chain management, procurement, logistics,
oversight, and operational coordination with the U.S. military.
 

BHA’s DIVERSITY PHILOSOPHY
 

Your Uniquenessis Welcome Here!

It takes talented people with unique experiences to provide the best humanitarian aid possible. We are
committed to having a workforce that reflects the global communities we serve. We strive to create an
inclusive workplace, where everyone brings their authentic selves to work. We invite you to join us in
providing humanitarian assistance to save lives and alleviate the suffering around the world.

STATEMENT OF DUTIES TO BE PERFORMED

The Humanitarian Civil-Military Training Coordinator will support the work of the Bureau for
Humanitarian Assistance (BHA) in Washington, D.C., and around the world to coordinate with the
Department of Defense (DoD) on international disaster response and humanitarian assistance by
conducting regular training for and with U.S. military and relevant audiences. Specifically, the
Humanitarian Civil-Military Training Coordinator manages the curriculum for and execution of USAID’s
Joint Humanitarian Operations Course (JHOC) – a two-day training geared toward DoD civilian, uniform,
and contractor staff on policies, procedures, and best practices for the U.S. Government (USG) provision
of foreign disaster relief.

The Humanitarian Civil-Military Training Coordinator must have worldwide availability and may be
assigned to Washington, D.C., other locations in the United States, or an overseas office, and may be
required to serve through rotational assignments in support of BHA’s worldwide mandate. At any time,
at the discretion of BHA headquarters, the Humanitarian Civil-Military Training Coordinator may be
reassigned to a geographical location where the individual’s services are needed, including being
assigned to work from a military installation or various combatant commands (CCMDs).

This position is located within the Civil-Military Disaster Operations (CMD) Division within the Office of
Field and Response Operations (FARO).
 

At the GS-11 equivalent level:

● Work closely with JHOC Instructors on administrative requirements, logistics, and venue support,
identifying and coordinating teaching staff and guest speakers; and ensure shipping of all needed
materials for Joint Humanitarian Operations Course (JHOC) training events around the world, in
synchronization with travel schedules of team instructors.
● Maintain JHOC course schedule and coordinate with Humanitarian Assistance Advisors to the
Military to identify and fill instructor staffing gaps for JHOCs.
● Work closely with supporting contractor(s) to ensure timely printing and shipping of JHOC
supporting materials, including curriculum modules, case study information, timeline materials
and JHOC Handbooks, to CMD instructors for an estimated 125 virtual and in-person JHOCs per
year.
● Assist with the virtual training platform used worldwide for the JHOC; schedule virtual classroom
per instructor requests, stay up to date with platform provider, develop and provide training on
platform use to course instructors.
● Track and collate curriculum updatesfor JHOC participant handbooks.
● Collect feedback from JHOC evaluations.
● Track recurring JHOCs conducted virtually for world-wide attendance. Maintain enrollment
rosters, send registration confirmation emails, schedule monthly guest speakers, maintain
PowerPoint presentations, and set up and break down the classroom.
● Monitor incoming requests for scheduling JHOCs at field locations using standardized JHOC
request form, seeking additional guidance from assigned Team Lead (or his/her designee)
regarding priority of requesting unit or team, if necessary.
● Respond to inquiriesfrom individualsseeking enrollment in JHOC.
● Archive course evaluations and rosters/sign-in sheetsfor each JHOC.
● Maintain JHOC electronic (server and online) files and update database/historical record of all
courses.
● Serve as a tertiary or secondary Joint Humanitarian Operations Course (JHOC) instructor and
assist with facilitation of the course.
● Complete functional training asrequired (BHA training, e-learning training, etc.).

● This position may be expected to be able to qualify, train for and routinely serve on
disaster/humanitarian responses in Washington DC or in the disaster area for 4 to 6 weeks (or
more) intervals. These can either be Disaster Assistance Response Teams (DARTs) and/or
Response Management Teams (RMTs). DARTs are deployed to the field in response to disasters
and operate in the field, providing staff an opportunity to deploy overseas for an extended
period of time (e.g., 6-8 weeks). RMTs are based in Washington, DC and provide services to
support DARTs, such as coordination and external engagement, communications, planning,
logistics, travel coordination, or other similar duties (depending on the RMT role).
● As needed, may serve on temporary short-term assignments (“detail”) on other teams within the
office or bureau to meet operational needs during staff shortages. Duties performed while on
detail will be aligned with existing duties and responsibilities and will be directly related to the
position’s scope of work.
● As needed, staff is expected to support BHA’s hiring efforts and serve on PSC hiring committees.
Training will be provided.
● The PSC may be expected to obtain an Agreement Officer’s Representative (AOR) or Contracting
Officer’s Representative (COR) certification. The AOR/COR oversees agreements and/or
contracts. This includes but is not limited to reviewing invoices, approvals, program/project
deliverables (i.e. work plans, annual reports, month status reports), travel requests, key
personnel requests, financial/budget reports, contractor performance evaluations, and
compliance. More information about the AOR/COR responsibilities and related requirements
can be found in the COR designation letter and the AOR designation letter. In the event that this
role requires an AOR/COR certification, mandatory training will be provided.
At the GS-12 equivalent level: (If the PSC is promoted during contract performance)
● Coordinate administrative requirements, logistics, and venue support, identifying and
coordinating teaching staff and guest speakers; and ensure shipping of all needed materials for
Joint Humanitarian Operations Course (JHOC) training events around the world, in
synchronization with travel schedules of team instructors.
● Manage the virtual training platform used worldwide for the JHOC; schedule virtual classroom
per instructor requests, stay up to date with platform provider, develop and provide training on
platform use to course instructors.
● Ensure JHOC training methodologies and evaluation methods are in line with best practices and
industry standards.
● Oversee and maintain JHOC course schedule and coordinate with Humanitarian Assistance
Advisors to the Military to identify and fill instructor staffing gaps for JHOCs.
● Coordinate with supporting contractor(s) to ensure timely printing and shipping of JHOC
supporting materials, including curriculum modules, case study information, timeline materials
and JHOC Handbooks, to CMD instructors for an estimated 125 virtual and in-person JHOCs per
year.
● Manage and track recurring JHOCs conducted virtually for world-wide attendance. Maintain
enrollment rosters, send registration confirmation emails, schedule monthly guest speakers,
maintain PowerPoint presentations, and set up and break down the classroom.
● Oversee incoming requests for scheduling JHOCs at field locations using standardized JHOC
request form, seeking additional guidance from assigned Team Lead (or his/her designee)
regarding priority of requesting unit or team, if necessary.
● Respond to inquiries from individualsseeking enrollment in the DC-based JHOC.

● Manage/maintain JHOC electronic (server and online) files and update database/historical
record of all courses.
● Serve as a tertiary or secondary Joint Humanitarian Operations Course (JHOC) instructor and
assist with facilitation of the course.
● Act as the CMD training manager; monitor and maintain electronic training records, training
databases, and course information.
● Analyze feedback from JHOC evaluations and the performance trends of individual trainers to
recommend changes or updates to the course or to inform assigned Team Lead of potential
issues.
● Research and assist in designing and expanding the JHOC through online training platforms and
distance learning programs.
● Coordinate with CMD surge staff and intern(s) on JHOC and other related trainings.
● Oversee requests for scheduling JHOCs and make recommendations regarding use of staff and
resources to assigned Team Lead.
● Plan and facilitate annual JHOC curriculum review and implement course changes in all JHOC
materials once updates have been finalized.
● Liaise with DoD staff regarding JHOC training coordination and related logistics.
● This position may be expected to be able to qualify, train for and routinely serve on
disaster/humanitarian responses in Washington DC or in the disaster area for 4 to 6 weeks (or
more) intervals. These can either be Disaster Assistance Response Teams (DARTs) and/or
Response Management Teams (RMTs). DARTs are deployed to the field in response to disasters
and operate in the field, providing staff an opportunity to deploy overseas for an extended
period of time (e.g., 6-8 weeks). RMTs are based in Washington, DC and provide services to
support DARTs, such as coordination and external engagement, communications, planning,
logistics, travel coordination, or other similar duties (depending on the RMT role).
● As needed, may serve on temporary short-term assignments (“detail”) on other teams within the
office or bureau to meet operational needs during staff shortages. Duties performed while on
detail will be aligned with existing duties and responsibilities and will be directly related to the
position’s scope of work.
● As needed, staff is expected to support BHA’s hiring efforts and serve on PSC hiring committees.
Training will be provided.
● The PSC may be expected to obtain an Agreement Officer’s Representative (AOR) or Contracting
Officer’s Representative (COR) certification. The AOR/COR oversees agreements and/or
contracts. This includes but is not limited to reviewing invoices, approvals, program/project
deliverables (i.e. work plans, annual reports, month status reports), travel requests, key
personnel requests, financial/budget reports, contractor performance evaluations, and
compliance. More information about the AOR/COR responsibilities and related requirements
can be found in the COR designation letter and the AOR designation letter. In the event that this
role requires an AOR/COR certification, mandatory training will be provided.
SUPERVISORY RELATIONSHIP:
The USPSC will take direction from and will report to FARO/CMD’s Education and Doctrine Development
Team Lead, FARO/CMD’s Geographic Combatant Command Team Lead or his/her designee(s).

SUPERVISORY CONTROLS:

For GS-11 equivalent:

The supervisor sets overall objectives and resources available, and works with the USPSC to develop
deadlines, work to be done and methodology; the USPSC is responsible for carrying out assignments and
consulting with the supervisor on policy interpretations. Work is evaluated for technical soundness and
effectiveness in meeting work objectives.

For GS-12 equivalent:

The supervisor sets overall objectives and resources available and works with the USPSC to develop
deadlines and work to be done; the USPSC is responsible for planning and carrying out assignments,
coordinating with others and interpreting policy in terms of established objectives. May also determine
the approach to be taken and the methodology to be used, keeping supervisor informed of progress.

12. PHYSICAL DEMANDS

The work requested is primarily sedentary and does not involve undue physical demands. Work is
primarily performed in an office setting.
During deployment on DARTs (if required), and during site visits, there may be some additional physical
exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy
items (less than 50 pounds). During deployment on DARTs (if required), and during site visits, the work
may additionally involve special safety and/or security precautions, wearing of protective equipment,
and exposure to severe weather conditions.

Qualifications

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION
EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and
experience factors are considered NOT qualified for the position.)
At the GS-11 equivalent level
Minimum education and experience requirements:
● A high school diploma or its equivalent with at least seven (7) years of experience working in
operations or administration, disaster response, emergency relief/management, humanitarian
civil-military operations, humanitarian assistance, communications, event coordination, or
teaching.
OR
● A bachelor’s degree in any discipline with at least three (3) years of experience working in
operations or administration, disaster response, emergency relief/management, humanitarian
civil-military operations, humanitarian assistance, communications, event coordination, or
teaching.

OR
● A master’s degree or its equivalent in any discipline with at least one (1) year of experience
working in operations or administration, disaster response, emergency relief/management,
humanitarian civil-military operations, humanitarian assistance, communications, event
coordination, or teaching.
AND
● Specialized Experience: experience organizing, scheduling, and managing training courses or
other events/meetings. Experience working with USG departments or agencies, including the
Department of Defense.
At the GS-12 equivalent level
Minimum education and experience requirements:
● A high school diploma or its equivalent plus eight (8) years of experience working in operations
or administration, disaster response, emergency relief/management, humanitarian civil-military
operations, humanitarian assistance, communications, event coordination, or teaching.
OR
● A bachelor’s degree in any discipline with at least four (4) years of experience working in
operations or administration, disasterresponse, emergency relief/management, humanitarian
civil-military operations, humanitarian assistance, communications, event coordination, or
teaching.
OR
● A master’s degree or its equivalent in any discipline with at least two (2) years of experience
working in operations or administration, disaster response, emergency relief/management,
humanitarian civil-military operations, humanitarian assistance, communications, event
coordination, or teaching.
AND
● Specialized Experience: experience coordinating, facilitating, and managing training courses or
other events/meetings. Experience working with USG departments or agencies, including the
Department of Defense.

Application instructions

SUBMITTING AN OFFER

 Eligible Offerors are required to complete and submit the offer form AID 309-2, “Offeror Information for Personal Services Contracts with Individuals,” available at http://www.usaid.gov/forms.

1. Offers must be received by the closing date and time specified in Section I, item 3, and submitted to the Point of Contact in Section I.
2. Offeror submissions must clearly reference the Solicitation number on all offeror submitted documents.
3. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards, or accomplishments. Failure to identify an academic discipline will result in disqualification.

(d) U.S. Citizenship

(e) Optional:  How did you hear about this opportunity? (SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for which you are applying. This information must be clearly identified in your resume.  Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

NOTE:  If the full security application package is not submitted within 30 days after the Office of Security determines eligibility, the offer may be rescinded. If a Secret security clearance is not obtained within nine months after offer acceptance, the offer may be rescinded. If Top Secret is required, and clearance is not obtained within nine months after award, USAID may terminate the contract at the convenience of the government. If Sensitive Compartmented Information (SCI) access is not obtained within nine months after Top Secret clearance is granted, USAID may terminate the contract at the convenience of the government.

NOTE: If the full medical clearance package is not submitted within two months after offer acceptance, the offer may be rescinded. If a Department of State medical clearance is not obtained; the offer may be rescinded.

NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION:  This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.