The Humanitarian Response Officer will be responsible for implementing humanitarian response activities in areas affected by emergencies or crises. This role involves collaborating with various stakeholders, including local communities, government agencies, NGOs, and international organizations, to ensure effective and timely delivery of humanitarian assistance. The officer will also be responsible for contributing to the monitoring and evaluation of the project, including the impact of response activities and ensuring that they adhere to organizational standards and donor requirements.
JOB RESPONSIBILITY 1 (70% of the time)
▪ Lead the planning, coordination, and implementation of humanitarian response activities in designated areas. ▪ Ensure that all response activities are carried out in line with organizational policies, donor requirements, and international humanitarian standards.
▪ Facilitate community engagement and participation in program planning and implementation to ensure that response activities are relevant and responsive to the needs and priorities of affected populations.
▪ Conduct regular field visits to monitor the quality and impact of response activities, providing feedback and guidance to Humanitarian and Peacebuilding team to ensure continuous improvement.
▪ Coordinate with local authorities, partner organizations, and community leaders to ensure the effective delivery of assistance.
▪ Lead the distribution of relief goods, services, and other forms of assistance to affected populations as per project plans and objectives, ensuring timely and equitable delivery in line with humanitarian standards.
▪ Monitor and address any challenges or issues that arise during the implementation of response activities, and raise to line supervisor as needed.
▪ Identify and analyze data on the humanitarian situation, needs, and gaps in service delivery, and provide timely and accurate information to the Humanitarian and Peacebuilding team to inform strategic planning and response efforts.
▪ Build and maintain strong relationships with key stakeholders, including local governments, NGOs, UN agencies, and donors.
▪ Monitor the security situation in the areas of operation and ensure that all activities adhere to safety protocols.
▪ Provide regular updates to management on security risks and mitigation measures.
▪ Ensure that all activities are conducted in a manner that respects and promotes the dignity, rights, and well-being of affected populations, particularly vulnerable groups such as women, children, and persons with disabilities.
▪ Prepare and submit timely and accurate reports on program implementation, challenges, and achievements to Humanitarian and Peacebuilding Unit and donors.
JOB RESPONSIBILITY 2 (20% of the time)
▪ Contribute to regular reports and updates on response activities for internal and external stakeholders.
▪ Participate in coordination meetings and working groups related to humanitarian response, as designated by line supervisor.
▪ Represent the organization in discussions with stakeholders on matters related to humanitarian response, as designated by line supervisor.
▪ Assist in the development of detailed implementation plans, timelines, and budgets to guide response activities, regularly reviewing progress and making adjustments as needed.
▪ Support the procurement and logistics teams in ensuring that all necessary resources, including supplies, equipment, and personnel, are mobilized and deployed efficiently to support response activities, including the preparation and management of all necessary documentation, compliance with procurement policies, and timely coordination with relevant stakeholders.
JOB RESPONSIBILITY 3 (10% of the time)
• Comply with all relevant CARE Philippines policies and standard procedures.
• Foster a strong team environment by actively contributing ideas, listening to others, and taking on tasks beyond this job description as directed by appropriately delegated personnel.
• Collaborate constructively with colleagues across different departments and teams to advance the organization’s objectives.
• Demonstrate an ongoing commitment to gender equality and diversity.
• Promote a safe and secure work environment by cultivating a culture of safety and security and adhering to CARE Philippines’ safety and security policies and procedures.
• Build and maintain relationships with CARE staff and potential suppliers.
Required Qualifications
• Minimum of 3 years of experience in humanitarian response, emergency relief, or disaster management, preferably within a consortium or multi-partner program context.
• Proven experience in coordinating and implementing humanitarian response activities in complex and challenging environments.
• Experience working with diverse stakeholders, including government agencies, NGOs, UN agencies, and community groups.
• Excellent analytical and problem-solving skills, with the ability to synthesize complex information into clear, concise, and actionable reports.
• Strong communication and interpersonal skills, with demonstrated ability to collaborate effectively with diverse stakeholders.
• Ability to handle multiple tasks and prioritize in a fast-paced, high-stress environment.
• Excellent organizational, project management, and problem-solving skills.
• Proficient in Microsoft 365 applications.
• High level of integrity, professionalism, and commitment to humanitarian principles.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced and dynamic environment, and make informed decisions under pressure.
• Commitment to maintaining confidentiality, integrity, and professionalism in all aspects of work.
• Flexibility and adaptability to changing circumstances and demands.
• Willingness to travel frequently to remote and high-risk areas.
• Fluency in English and Filipino, both written and spoken, is required; knowledge of the local language is an advantage.
Desired Qualifications
• Knowledge of local context, languages, and cultures is an advantage.
• Experience managing ECHO-funded projects.
• Familiarity with humanitarian standards and guidelines, including Sphere Standards and the Core Humanitarian Standard on Quality and Accountability (CHS).
• Experience in data collection, analysis, and reporting for humanitarian programs.
• Experience in donor compliance and reporting, including familiarity with EU, USAID, or other major donor regulations.
• Knowledge of data protection and privacy regulations relevant to humanitarian responses.
• Strong understanding of the linkages between MEAL and project management, including risk management and impact assessment.
Work Location: Cotabato City, Philippines
How to apply
To apply, please submit CV and letter of intent to careers.phl@care.org
CARE is committed to fostering a diverse and inclusive environment, recognizing that our strength comes from the variety of perspectives and backgrounds within our workforce. We actively encourage applications from women, individuals of diverse Sexual Orientation, Gender Identity and Expression (SOGIE), and persons with disabilities (PWD).