JOB DESCRIPTION

Employment Type: Permanent
Contract Duration:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page – they are the energy behind everything we do: ONE IATA – We collaborate across teams, TRUSTED – We do the right thing, INNOVATIVE – We make tomorrow better, INCLUSIVE – We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous ”work from abroad” policy, and you get your birthday off!

About the team you are joining

IATA Events provide
organizations active in air transport with an essential arena for insight,
discussion and cooperation on industry-related issues. Your will join the IATA
Event Operations team as Assistant Manager Event Operations and therefore work
in a fast pace, multi-disciplinary and diverse environment. If you have
excellent organizational and communication skills, a high-level of initiative
and strong cultural awareness, enjoy engaging with internal and external
stakeholders and are interested in events and in the air transport industry, we
strongly encourage you to apply to this position. You will report to the Senior
Manager Event Operations, and will be supporting the administration, operations
and logistics of the annual global IATA events.

What your day would be like

• As an Assistant
  Manager Event Operations, you”ll play a pivotal role in delivering seamless and
  impactful events. Your day will be dynamic and varied, including:
• Building and
  managing event registration websites using CVENT, ensuring a smooth
  attendee experience from start to finish
• Coordinating sponsor activities, from processing contracts to managing
  registrations and ensuring visibility across all event touchpoints
• Handling venue and supplier logistics, including contracts, payments, and
  ongoing coordination to keep everything on track
• Managing grants administration, ensuring accurate data coordination and timely
  reporting
• Collaborating with internal stakeholders, incl. core teams and support
  functions, aligning on event goals, deliverables, and timelines
• Overseeing host airline agreements in SAP and LCP, ensuring compliance and
  smooth execution
• Maintaining the exhibitor portal, keeping content up-to-date and supporting
  exhibitor needs
• Producing and managing SPEX brochures, working closely with design and content
  teams
• Providing on-site event support, being the go-to person for operational
  excellence during live events
• Tracking accruals and budgets, ensuring financial accuracy and transparency
• Drafting pre- and post-event communications, including “Know Before You Go”
  guides, event app content, and MC notes to ensure everyone is informed and
  engaged

We would love to hear from you if

You hold a
university degree in a related field (marketing, event management, business)
and you have 2-5 years of experience in a related field
You master MS Office (Excel, Word, PPT, etc.), and you have ideally knowledge
of SAP, Adobe – Creative Suite and HTML/SharePoint
You have experience working with CVENT registration platform
You can prioritize multiple projects, are highly organizational and can take
care of detailed administrative tasks
You easily adapt to workload and work under pressure with proactivity, positive
mindset and problem-solving attitude
You have excellent English writing skills and good attention to details
You can travel on site of the events

Travel Required: Y

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!