JOB DESCRIPTION

Employment Type: Internship
Contract Duration: 6 months extendable to 11 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page – they are the energy behind everything we do: ONE IATA – We collaborate across teams, TRUSTED – We do the right thing, INNOVATIVE – We make tomorrow better, INCLUSIVE – We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous ”work from abroad” policy, and you get your birthday off!

About the team you are joining

IATA Certification is the global leader
in assessment, auditing, and certification within the aviation industry. Our
programs are internationally recognized as the benchmark for excellence in air transport
standards and best practices. As we continue to expand our global reach, we are
looking for a proactive and detail-oriented team member to support the
administration and operational delivery of our certification services.

We are seeking a motivated Intern,
Administration to join our dynamic team in Geneva. This internship
offers a unique opportunity to gain hands-on experience in administrative
operations within a fast-paced, international environment. The ideal candidate
is organized, eager to learn, and ready to contribute to the smooth execution
of our certification activities.

Reporting to the Assistant Manager,
Operations & Administration, you will play a key role in supporting
contract management, financial operations, and internal coordination – ensuring
our services are delivered efficiently and in alignment with industry standards
and internal processes.

What your day would be like

You will provide support
across various administrative and operational tasks, including:

Contract
Management: Assist
in setting up contracts, obtaining approvals, and releasing finalized
documents.
Order-to-Cash
Operations: Support
customer order setup and billing preparation.
Procure-to-Pay
Operations: Process
purchase orders and assist with vendor setup.
Travel
Coordination: Handle
business travel requests for team members.
Project
Tracking: Monitor
progress, track workflow execution, and ensure timely completion.
Documentation: Maintain and update
project records and databases consistently.
Process
Improvement: Update
user guides and contribute to process enhancements to align with evolving
business needs.
Compliance: Ensure adherence to
company policies and procedures.
Administrative
Support: Provide
assistance to internal stakeholders as required.

We would love to hear from you if

You are a recent graduate (within 1 year) with a University degree in
Business Administration or equivalent.
Ability to perform as an
effective team player in a multicultural working environment.
Proven organizational
skills with the ability to handle multiple queries simultaneously while
maintaining attention to detail.
Very strong analytical and
problem-solving skills: able to identify, analyze and resolve issues with
a strong sense of attention to details.
Hands-on with a willingness
to learn/figure things out. Ability to work efficiently and effectively
under pressure and meet deadlines.
Excellent communication
skills in English (verbal & written). Knowledge of other languages is
an asset.
Proficiency in Microsoft
Office Suite (Word, Excel, Power Point, Outlook).

Travel Required: No

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!