ICT Assistant

Background Information – Afghanistan

 

Afghanistan

With more than 20 years of experience in the country, UNOPS Afghanistan focuses on providing maximum support to the people of Afghanistan through the delivery of projects and services that improve the lives of people in need. The UNOPS Afghanistan Country Office (AFCO) serves as an organizational mechanism to deliver a range of projects for which UNOPS has been designated as the implementation agency. At present, UNOPS AFCO activities cover a range of sectors including humanitarian, basic human needs, cash for work, infrastructure, development, procurement and HR services.

The functional objective of UNOPS AFCO is to contribute to improving the lives of girls, boys, men and women living in Afghanistan. The aim of UNOPS AFCO is to provide efficient and cost-effective implementation services on behalf of all our partners to support the humanitarian response and development of the country. UNOPS AFCO’s mission is to exceed the expectations of all stakeholders in the delivery of AFCO services, at all times, in all places, in all circumstances, in order to improve the lives of Afghans in need.

 

Background Information – Job-specific

Under the direct supervision of the ICT Officer who reports to the Head of Support Services, and technical guidance of the ICT colleagues in HQ, the ICT Assistant is responsible for efficient and effective ICT management and support to the operations in a given geography. In the discharge of her/his duties, the ICT Assistant liaises also with UNOPS programme support colleagues in order to ensure best support. Specific responsibilities and duties include, but are not limited to:

Functional Responsibilities

 

 

Education/Experience/Language requirements

a. Education

• High School Diploma or equivalent.
• University Degree (Bachelor’s or Master’s) is desirable and may substitute for some of the required number of years of experience.
• A+ certification is desirable.
• CCNA and MCITP are desirable.

b. Work Experience

• Minimum 4 years of working experience in relevant field
• Trained and experienced in the use of radio systems
• Experience in the usage of computers and office software packages (MS Office 2010 and/or newer versions).
• Experience in management of Active Directory, Windows servers, and network infrastructure.

c. Languages

• English is the working language of UNOPS.
• For the post advertised, fluency and oral and written English is required
• Knowledge of an Afghans Language is an advantage.

 

Competencies

 

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

 

Contract type, level and duration

 

Contract type: Local ICA
Contract level: LICA 4
Contract duration: Ongoing ICA – Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx