ICT Associate

Under the overall supervision of the UNOPS Senior Programme Manager or a designated person, the incumbent works under the direct guidance and supervision of the Chief, Programme Management and Planning Unit, at the UN ICT Facility in Valencia, Spain and is responsible for following duties:

Summary of Key Functions:

• Programme and Project Management
• Research and Analysis
• Monitoring and Evaluation

Expected Results:

Programme and Project Management

• Provides general ICT programme management, project management and administrative support for a range of programmes and projects to ensure their smooth running and implementation.
• Prioritizes tasks and organizes work based on general direction from the supervisor and carries out a broad range of activities, including planning, documentation management, reporting and logistics support.
• Actively assists in project coordination and stakeholders’ meetings and track individual contributors and their accomplishments as required.

Analysis and Documentation 

• Supports the translation of business requirements into technical and functional requirements.
• Contributes actively to developing, documenting, and executing detailed project work plans and schedules.
• Participates in customer sessions to collect, analyze, validate, and document business requirements, processes, business rules and workflows.
• Researches and recommends solutions to issues and assists in the preparation of change requests to resolve them.

Monitoring and Evaluation

• Supports the monitoring and measurement of the project progress and project documentation compliance as required by adopted project methodology and standard processes.
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
• Assists in the evaluation and solution of potential project risks and issues.

Performs other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Impact of Results

The effective and successful achievement of key results by the ICT Associate directly affects the overall efficiency and effectiveness of the relevant business unit/project, in ICT management, impacting the timely and effective implementation of the respective services and deliverables.  This ensures client satisfaction and promotes the image and credibility of UNOPS as an effective service provider in project services and management. This enhances UNOPS’ competitive position as a partner of choice in sustainable development and project services in the country/region served.