ICT Innovation Support

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

CTG is looking for a qualified ICT Innovation Support for our operations. This role is being advertised for talent pool building purposes, once the project goes live, only those candidates that are shortlisted will be contacted.

Role objectives

Under the direct supervision of the immediate supervisor, the selected candidate will undertake the following tasks:

• Identify & evaluate emerging technologies relevant to the organization’s goals.

• Provide technical expertise & support for the adoption of innovative solutions.

• Helps to drive innovation by assisting in the shaping of demand for technologies that increase business / mission value, effectiveness & efficiencies.

• Manages & maintains a comprehensive electronic database of software licenses.

• Facilitate training sessions to enhance the IT team’s skills in emerging technologies.

• Establish a framework for continuous monitoring & evaluation of ICT innovations.

• Provides support on analyzing & evaluating the current business processes, anticipating requirements, uncovering areas for improvement by gathering, validating & documenting business requirements as well as creating initiatives depending on the business’s requirements & needs by presenting ideas & findings in meetings.

• Act as a liaison between the FTS & business units to ensure mutual understanding.

• Set up meetings with the business liaison & other key stakeholders by clearly specifying objective of the meeting & gather critical information to produce useful reports.

• Maintains comprehensive filing system of statements & correspondence for all new systems.

• Creating visual concepts & layouts based on project requirements.

• Perform any other tasks assigned by the immediate supervisor.

Project reporting

This role reports to the line manager.

Key competencies

• High school diploma or degree / diploma plus certification / diploma or other supplemental academic qualifications or training.

• Proven communication skills, including the ability to prepare a range of reports & communications & to conduct presentations.

• Excellent interpersonal skills & ability to establish & maintain effective working relations in a multi cultural, multi ethnic environment with sensitivity & respect for diversity.

• Keeps abreast of available technology.

• Understands applicability & limitations of technology to the work of the office.

• Actively seeks to apply technology to appropriate tasks.

• Shows willingness to learn new technology.

Team management

This role has no team management responsibility.

Further information

• This role is being advertised for talent pool building purposes, once the project goes live, only those candidates that are shortlisted will be contacted.

• Qualified female candidates are encouraged to apply for this role.

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.