ICT Internship

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Description

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• Develop Standard Operating Procedures (SOPs) for the team by interviewing team members and business units about workflow procedures.
• Support team to retire legacy systems by interviewing stakeholders using such systems.
• Attend team meetings and compile action points.
• Assist other assigned activities within the ICT Unit, as necessary.
• Update the ICT Unit workplan deliveries.
• Provide trainings and webinars
• Run surveys on UNV staff and cost-recovery partners’ feedback.
• Lead asset disposal exercise
• Perform helpdesk tier one support as needed.

• General understanding of the work and mission of the UNV programme, and of volun-teerism’s contribution to peace and development effectiveness.
• Insight and hands-on experience in UNV’s broad range of operational ICT activities.
• Insight and hands-on experience in volunteer management; and
• Become more familiar with working in an International Organization and in a multicul-tural environment.
• Required Skills and Experience

• Be enrolled in a graduate school programme (second university degree or equivalent, or higher) in fields such as Communications, Marketing, Social Sciences or related disciplines;
• Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent) in these disciplines;
• Have graduated with a university degree (as defined above), and, if selected, must start the internship within one-year of graduation.
• Be enrolled in a postgraduate professional traineeship program and undertake the internship as a part of this program.

• Strong interest in development cooperation and in the work of the United Nations Volunteers programme.
• Excellent oral and written communications skills as well as proficiency in MS Office (Word, Excel, PowerPoint) is required. 
• Knowledge of Visio and other design applications would be an asset.
• Interest and experience in volunteering is a strong asset.
• Experience in developing countries is desirable.

• Excellent oral and written communication skulls in English language is required.
• Knowledge of other official UN language is desirable.

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