ICT Manager Colombia Bogotá

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

What we are looking for

The Norwegian Refugee Council (NRC) is seeking a highly qualified, resilient, and dynamic professional that will promote, design and provide governance to the ICT infrastructure, initiatives, tools and systems aligned with the global policies, guidance and procedures according to the local context and needs in Colombia, Ecuador and Panama.

What you will do

1. Ensure that country ICT set up is implemented according to NRC policies, strategies, tools, and procedures.
2. Manage performance and staff development of the members of the ICT unit in the Colombia operation.
3. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements.
4. Provide input on operational support to the Country office Plan of Action, and to coordinate and align operational support with programme and units plans at Colombia operation level.
5. Responsible for guidance, support and capacity building to programme staff and line managers to ensure implementation of ICT policies, strategies, tools, and procedures across the country operation.
6. Contribute to country programme development projects where ICT is relevant for the programmes, including budgets and reporting to partners according to deadlines and quality requirements.

Please download the detailed job description to learn more about the position. 

What you will bring

• Degree level in computer science or equivalent
• Minimum 3 years of experience from working as an ICT Manager in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts 
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile 
• Project management skills
• Fluency in advanced technical English and excellent written and spoken Spanish.
• Knowledge and experience within ICT tools as: O365 and Microsoft Azure and AWS environments, Windows11 environment, Antivirus Software: F-Secure, Service Desk Solutions, Backups and DRP, MySQL databases, Salesforce, PaaS, SaaS, Networking: Cisco Meraki Network devices and platform, TCP/IP, LAN/WAN.

What we offer

• Duty station:  Bogotá, Colombia. 
• Contract: national contract, fixed term: 12 months 
• Travel: up to 30% 
• Salary/benefits: grade 9 on NRC’s regional salary scale, with accompanying terms and conditions
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• If you have any questions about this role, please email [email protected] with the job title as the subject line.

  Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC started its operations in Colombia in 1991 to assist populations affected by the Colombian conflict and its resulting displacement. Since 2017, NRC has also been responding to the increasing influx of people coming into Colombia from neighboring Venezuela. 

At present, from its office in Bogotá, NRC also supervises and supports teams in Ecuador and Panama. NRC promotes integration between activities to offer a package of complementary services to beneficiaries. In Colombia, Ecuador and Panama NRC is currently providing assistance in the following sectors of intervention: Protection, Information, Counselling and Legal Assistance (ICLA), Shelter and Settlements, Water, Sanitation and Hygiene (WASH), Education, and Livelihoods and Food Security, both responding to emergencies and fostering durable solutions. 

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts
• join a work culture that empowers every employee to share ideas and take responsibility
• be part of a welcoming and supportive community committed to human dignity

Learn more about NRC