United Nations Children's Fund
tendersglobal.net
Job Description
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Description
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Under the supervision of the Partnerships Specialist, and the technical oversight of the head of ICT unit, the ICT Officer (Digital platforms) is responsible for coordinating and planning all IT function development within the team. The ICT Officer (Digital platforms) is also expected to work together with ICT colleagues to conduct regular security checks and assist in fixing all bugs/potential weakness in website or other dedicated platforms to enhance data security.
The key functions, accountabilities and related duties or tasks include:
Enable continuous operation of ICT infrastructure and accessibility to ICT services and solutions:
The key functions, accountabilities and related duties or tasks include:
Enable continuous operation of ICT infrastructure and accessibility to ICT services and solutions:
- Ensure physical and logical security and safety of ICT environment and infrastructure;
- Operate ICT infrastructure –environment, hardware, network and telecommunications;
- Assist in the management of contracts for ICT for services and products;
- Implement corporate solutions, services and keep systems and applications up and running;
- Manage changes and apply upgrades, security updates and patches;
- Conduct or supervise the provision of preventive and corrective maintenance;
- Manage ICT disaster recovery plans;
- Monitor, assess and verify the use of ICT resources to ensure compliance;
- Escalate compliance exceptions (proactive) and deviations (reactive).
Provide help, support and assist with capacity building and knowledge management:
- Provide technical and operational support to end-users;
- Manage escalated ICT incidents or problems;
- Offer or coordinate training workshops or clinics to build end-users capacity or to introduce new solutions and services;
- Share local experience and lessons learned with regional office for the collective benefit;
- Support the planning, organization and implementation of capacity building and knowledge management initiatives to enhance staff competencies;
- Support opportunities to improve productively, efficiency, effectiveness and foster innovation;
- Participate in-person or remotely in country, regional or global events, discussions setting the future of ICT evolution to achieve UNICEF mission;
- Stay abreast of ICT trends, developments and best practices through professional development –journals, training, certification, etc….
Support operational and administrative tasks:
- Manage and supervise digital platforms used for partnership purposes;
- Support the office business continuity plans development and ensure the inclusion of ICT inputs and perspective;
- Monitor risks and threats to ICT environment or infrastructure. Take appropriate action and inform management;
- Monitor all servers with different functions. Analyse and keep abreast of potential data security breaches
- Monitor user access to the systems and report on usage to supervisor
- Manage all the roles and permissions for PI systems/functions following approved permission settings
- Liaise with regional office, and PFP to keep abreast of new initiatives and opportunities to innovate and modernize office operations and to contribute to the collective ICT evolution.
Assist in the delivery of results:
- Spearhead approved innovation initiatives and work closely with team members to facilitate proper implementation;
- Support technical and operational knowledge transfer to programme staff, implementing partners and beneficiaries;
- Advise programme staff to build an expert team to build better relationships with counterparts and implementing partners;
- Support Supply and programme staff to establish local LTAs for ICT-related programme contracts for services and products;
- Effectively work with other teams within the country office to drive efficiency and alignment of procedures to enhance UNICEF brand in market
To qualify as an advocate for every child you will have…
- A university degree in computer science, software engineering, information technology management, business administration or related social science field is required.
- A minimum of one year of professional experience in information technology management and business operations in a large international organization and/or corporation is required.
- Certification and/or proven experience in one of these several ICT technical competencies: ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming.
- Fluency in English and Mandarin Chinese is required.
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