ICT project officer

tendersglobal.net

The EMCDDA is one of the European Union’s decentralised agencies. Established in 1993 and based in Lisbon, it is the central source of comprehensive information on drugs and drug addiction in Europe. On 2 July 2024, the European Monitoring Centre for Drugs and Drug Addiction (EMCDDA) will become the European Union Drugs Agency (EUDA).

The position we are recruiting for is situated within the Information and Communication Technology Unit (ICT), and the selected candidate will be reporting to the Head of Sector ICT/SDS, the Service Delivery Sector.

The intention with this recruitment procedure is to:

strengthen the ICT capacity, as well as the sector’s role as service and competence centre for project management, to collect and analyse business needs to develop new and updated services for the future EUDA and its stakeholders;
prepare and manage projects, including those involving outsourced consultancies, developments and services;
enhance the capabilities to ensure standards and provide support for the full lifecycle of existing and new information systems, engaging in change management, but also in technical evaluations, development, patching and testing;
increase specific know-how and capacity for work on the EUDA technical architecture and related services to help establish and maintain the “EUDA Data foundation” or Data Fabric;
boost participation in technical projects and the sector’s and unit’s services and their evolution, process documentation and process review, also complementing the service support team as required;
act as project manager or in a similar role in projects to develop new and updated information systems and services, collaborating with different teams, also engaging stakeholders in other units of EUDA. Prepare specifications and procurement processes for outsourced consultancies, developments and services; supervise and/or monitor the work and results;
gather and analyse requirements, participate in business needs analysis and requirements management, ensure that stakeholders understand a project’s scope and objective, and are able to define acceptance criteria for projects and new or updated services;
participate in the ICT work to plan and develop the EUDA technical architecture and related services, with a focus on data fabric and DevSecOps;
accompany the technical work on the EUDA data fabric. Participate in the design, development and maintenance of data warehousing and data lake environments to store, manage and analyse large volumes of structured, semi-structured and unstructured data. Design, develop and maintain data pipelines that integrate data from various sources. Collaborate with the ICT team, internal and external stakeholders and consultants;
participate in the full lifecycle of ICT services, engaging in change management, identification of problems and issue management including second level support, but also in technical evaluations, development/patching and tests and deployment or decommissioning of information systems; within the ICT team collaborating on topics from functionality, technology, performance, security, to compliance;
participate in the development of ICT processes, standards and knowledge base, and provide documentation and records as required;
contribute to the ICT efforts to inform other members of staff and endusers – many of whom might have little or no ICT literacy – about ICT services and standards;
as assigned, act as business applications and services administrator;
any other tasks assigned by the head of sector or head of unit, in relation to the purpose of the post.