ICT Specialist

Context

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. UNDP is currently coordinating a multi-donor project in collaboration with the Ethiopian National Dialogue Commission (ENDC) under the project entitled “Support to an inclusive and effective Dialogue Process in Ethiopia”.

The Ethiopian National Dialogue Commission (ENDC) has been established in 2021, under proclamation number 1265/2021. As reflected in the preamble of the establishment proclamation, there are differences and disagreements among the various political and opinion leaders as well as the segments of the population regarding some fundamental national issues of the country. Hence, Ethiopia has ventured to resolve these differences and disagreements through broad based inclusive public dialogue.

As stipulated in the proclamation, the Commission is mandated to facilitate discussions among various groups of society, identify root causes of differences, and implement effective dialogue that includes recommendations coming out of the consultations, laying the social and political foundations, as well as foundations for national consensus among others.

Given the broader mandate and duties of the Commission, it is expected to provide technical and financial support from all stakeholders including government, non-state actors, donor partners, and the citizens at large, for the commission to register sustainable results. In order support the Commission delivers its mandate, an effective usage of Information Technology Platform would have paramount importance. Hence, the Commission is looking for an enthusiastic ICTs specialist.

The ICT specialist, who will be working under the guidance and supervision of the Head of Secretariat of the ENDC, will be responsible to facilitate the ICT needs assessment and assistance in introducing and strengthening innovation, and in providing ICT advice and support to the Commission.

The objective of this assignment is to ensure proper implementation of appropriate technologies (software and hardware) and development of ICT tools for effective data management, upgrading existing ICT capacity and system of the project and an overall management and advice of ICT-related issues.

The incumbent is expected to spend a significant proportion of his/her time in innovation in ICT use in the project implementation and upgrade ICT system of the project and partners. S/he will lead in implementing digital technology to manage project activities especially those related to digital capacity building at ENDC National Dialogue context. This assignment requires the ICT expert to offer his/her expertise in designing, implementing, and following up on the digital support in the Commission.

Task description

Under the overall supervision and guidance of the Secretariat Head of the ENDC and in close coordination with UNDP National Dialogue Project Coordination, ICT Specialist will take lead role in digital support and ICT capacity building to achieve following objectives of this tasks.

• Assess, design, and adopt appropriate digital technology interventions, especially in the realization of the digitalization project of the Commission.
• Provide technical assistance to the effective and efficient undertaking of the Commission and potential stakeholders;
• Perform any other tasks assigned by the concerned supervisor.

Assess, design and adopt appropriate digital technology interventions, especially in the current phase of the Commission’s work:

• Actively partake in planning and implementation of project activities related to data management (collection, analysis, and visualization) and digital innovation in the field of agenda collection, prioritization, and setting;
• Conduct regular monitoring and check-ups to identify gaps and challenges in adopting digital technologies in support of the ND process.
• Take lead in purchasing software and hardware for automated and/or manual data collection, analysis, and reporting.
• Ensure proper monitoring and reporting on digital innovation activities and provide guidance and recommendations for improvement of the project strategies and plans;

Provide technical assistance to ENDC and potential networks:

• Offer technical guidance and support to stakeholders of the Commission in adopting digital technology including introducing grievance handling digital platform;
• Offer evidence based technical advice to ENDC team in relation to the ICT related decision making;
• Support to upgrade IT system of the Commission to ensure sustainable use of the ICT products that project invested; is possible with the regional branch offices;
• Mentor the staff working with the digitalization team, on data classification, processing, and information management systems;
• Support to upgrade the existing ICT system and the digitalization exercise in the Commission.
• Perform any other tasks assigned by the concerned supervisor:

Requirements

Required experience

• 5 years of experience in the area of e-governance and/or e-government with introduction of innovative strategies and tools in public service delivery; A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree;
• Experience in working at the national/international level with IT/ systems development is essential;
• Demonstrated track record of delivering high-quality reports on time;
• Experience of working on digitalization projects will be an advantage;
• Proficient in designing, implementing, and maintaining databases that are customized for the work of the Commission
• Skilled in writing complex SQL queries, stored procedures, and triggers for efficient data retrieval and manipulation.
• Experienced in database optimization, performance tuning, and troubleshooting to ensure optimal database performance.
• Knowledgeable about database security best practices and data integrity constraints.
• Expertise in creating interactive dashboards and reports using Power BI for data visualization and analysis.
• Proficient in data modelling, transforming raw data into meaningful insights, and creating data-driven visualizations.
• Skilled in connecting to various data sources, including databases, Excel files, and cloud services, to extract and analyze data.
• Experienced in implementing row-level security and role-based access controls to ensure data confidentiality and compliance

Languages

• English, Level: Fluent, Required
• Amharic, Level: Fluent, Required

Source: https://app.unv.org/opportunities/1771637090522368