ICT Specialist

<!–

Description

–>

• Configuration Management
• Operations Management
• Support and Maintenance  

• Design, implement, and support all aspects of the Software Library (collections, software, packages/applications, software updates, and operating systems deployment) as well as WSUS, ADK/WAIK, MDT, USMT.
• Troubleshoot client-agent issues for all policy and content distribution.
• Create custom reports and SQL queries.

• Practice the structured Management Pack Lifecycle discipline.
• Deploy Management Packs.
• Troubleshoot and monitor Operations Manager infrastructure and misconfigured or malfunctioning issues and manage agent provisioning/de-provisioning.
• Test and document Operations Manager patches, service packs, creating and maintaining documentation to secure Management Pack content knowledge.

• Manage day-to-day design, installation, and post-installation sustainment activities.
• Performs other duties as may be reasonably required and in line with the incumbent’s scope of services above.

• Advanced University degree (Master’s degree or equivalent) preferably in Information Systems or Computer Science or a related area.
• A first-level university degree (Bachelor’s degree) in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.

• A minimum of five years of experience in systems administration in a large enterprise environment is required including a minimum of three years of operational experience using Microsoft technologies to perform a broad range of Microsoft related technical functions (such as deployment, administration, configuration, troubleshooting, & maintenance).
• An expert level of knowledge of Microsoft Systems Center Configuration Manager (SCCM) and Microsoft Intune.
• Strong technical knowledge of Microsoft Windows, Active Directory, Group Policy, LDAP, Kerberos, DNS, TCP/IP, WMI, SNMP, Powershell, VB scripting, and MS SQL Server.

• Expertise in sites, site roles, site component configuration including Primary and Secondary sites, Distribution Points, Pull Distribution Points, discovery, boundaries, Application Catalog, and client policy.
• Expertise in Microsoft Intune Application deployment and life cycle.

• Fluency in English (read, write, speak) is required.
• Knowledge of another United Nations official languages is an asset.

<!—

<!–

–>