ICT Specialist Business Analysis

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Description

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• Prepare clear and concise specifications and documentation that communicates requirements to service providers using industry standard approaches;
• Collaborating with teams to find optimal architecture approaches for each project, including software transition plans and sustainable solutions for existing tools;
• Consolidate and report key performance indicators obtained from local service groups;
• Advise system developers on design, tools, licensing, implementation and support of ICT software infrastructure;
• Contribute to an initial technology assessment of the project environment, including gap analysis and recommendations for the approach to the implementation phase;
• Establish and maintain coding standards, best practices, code reviews and adherence to laid down standard operating procedures;
• Act as mentor for technical team members, leading by example and providing guidance in improving skills;
• Review technical plans prepared by partners and advise on feasibility and soundness of proposed approach;
• Assist in technical evaluation of procurement activities where requested by partners;
• Provide quality reports during and after delivery of software solutions by project partners;
• Monitor and measure project progress and prepare project reports as required;
• Plan and execute change management activities to ensure efficient transition into operations and utilization of project deliverables by the projects;
• Facilitate customer workshops/interviews to collect, analyze, validate and document business requirements, processes, business rules and workflows;
• Plan, design and execute application testing, user testing and release management;
• Maintain records of project files and other supporting documents;
• Contribute to the dissemination and sharing of best practices and lessons learned for planning and knowledge building

• Master’s Degree (or equivalent) preferably in computer science or information systems.
• A relevant Bachelor’s Degree in related studies, combined with an additional 2 years of experience may be accepted in lieu of a Master’s Degree.

• At least 5 years of experience in the implementation of complex software development projects is required, especially in these fields of Architecture Planning, Client/Support Services, Business Process Mapping, ICT Formulation, Enterprise System Design and Implementation.
• Experience working with or within international organizations is an asset.

• Fluent in English and Albanian 
• Knowledge of another UN language is an asset.

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