Identity Management Officer & Team Leader – P3  

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you an Identity Management Officer interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people? 

If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.  

DEADLINE FOR APPLICATIONS

Applications must be submitted by Wednesday, 27th March 2024 (11:59 PM CET).  

WHO WE ARE

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.  

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

WHY JOIN US?

• WFP is a 2020 Nobel Peace Prize Laureate 
• WFP offers a highly inclusive, diverse and multicultural working environment 
• WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities 
• A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
• We offer an attractive compensation package (please refer to the Terms and Conditions section) 

THE ROLE

Contribute to WFP’s principles and normative guidance on a people-centred approach to delivering assistance in the design of the business processes, key controls, and business requirements for registration, enrolment, verification, and the delivery of CBT and in-kind assistance. Work in partnership with CO units, especially Programme and where required, RBN and HQ teams (Programme, TEC and CBT) to ensure that accountabilities, controls and risk mitigation actions for beneficiary identity and data management, data sharing and use, data analytics and reporting per corporate standards via appropriate tools and platforms are deployed in the COs operations with the objective of meeting the country office assurance requirements. Ensure close coordination with other key stakeholders, especially UNHCR and Government on beneficiary data management, use and reporting. Strengthening CO staffing capacities in both country office and field, deploying on mission regularly to resolve challenges for optimal field operations. Obtain feedback and manage requests from colleagues and other key stakeholders and work towards meeting their needs through tailored support and service provision.

KEY ACCOUNTABILITIES (not all-inclusive)

1.Contribute on defining a country office identity management (IDM) vision and strategy informed by corporate assurance requirements and Uganda’s particular needs and situation.
2. Oversee day-to-day IDM implementation by providing support for WFP operations, including activity design, implementation, monitoring and reporting as well as budget management.
3. Support with establishing and managing structures to raise issues and ask questions related to IDM solutions and operational support needs.
4. Contribute to resource management to maximize the effectiveness of WFP assistance operations.
5. Establish and maintain effective and constant two-way communication with key stakeholders of IDM solutions, including the CO, RBN and HQ, government and other partners, and beneficiaries.
6. Coordinate with CO, RB and HQ teams (Programme, RAM, TEC) to ensure that corporate systems are adopted and used to perform the business capabilities needed.
7. Strengthen coordination with UNHCR and OPM, and work towards receiving datasets in formats that reduce risk of fraud and support stronger accountability.
8. Establish structures, processes, and systems for data management (collection, sharing, use and disposal) to ensure alignment to corporate standards.
9. Provide direct technical support to CO units related to IDM solutions, develop standard operating procedures, best practices, and IDM services

10. Work closely with cross-functional focal staff in the CO and field to ensure user experience and other key stakeholders’ feedback are used to enhance the platforms/systems and services are provided on the human-centred design approach.
11. Assume a leadership role in ensuring that the CO’s data processing is undertaken in accordance with WFP’s standards on privacy and data protection.
12. Contribute to establishing the CO’s structure for IDM, including defining the roles and responsibilities between units (including Programme, Supply Chain, TEC, RAM) and monitoring the delivery of support activities.
13. Engage WFP’s partners on agreed deliverables (formalised in contractual agreements) and facilitate the delivery of support where required.
14. Lead, motivate and develop a substantive team to enable high performance, with a strong client orientation.
15. Deploy on mission, provide field support, and deliver trainings as required.
16. Undertake all other duties as may be required

QUALIFICATIONS AND KEY REQUIREMENTS

Education:

Advanced University degree in international relations, political or economic science, business administration, computer and information systems or other related fields, or a First University Degree with additional years of related work experience.

Experience:

At least five years of progressively professional experience in implementing Identity Management/ humanitarian beneficiary data management including designing and implementing humanitarian in-kind or cash programmes involving registration, verification or enrolment of beneficiaries.

Language:

Fluency (level C) in English.
Any other UN languages, a plus.

MORE ABOUT YOU

Field experience in humanitarian operations.
Familiarity with relevant WFP systems and processes will be an advantage.
Microsoft Office, data collection tools, database technologies and project management methodologies.
Experience and ability to effectively engage and coordinate across a variety of stakeholders, as well as to influence stakeholders to improve accountabilities.
Experience drawing actionable insights from data analytics; comfortable using one or more of the following data analysis software (SQL, Python, Tableau, MS Excel, Microsoft Power BI, SPSS) to conduct analyses and relate the findings to challenge at hand.

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

• Lives the WFP values and shows humanity and integrity by role modelling care for others
• Delivers on commitments and adapts readily to change
• Is inclusive and collaborative, and contributes to a culture of learning and personal growth
• Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things
• Builds and nurtures  external partnerships and collaborates with partners to deliver common objectives

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

TERMS AND CONDITIONS

This is an International Professional position and candidates must be a national of a country other than the country of assignment.
Limited Fixed-Term Appointment (LFT) position is a non-mobile staff appointment in the international professional category for a limited period for up to 4 years. The position is based in Kampala, Uganda and the selected candidate will be expected to relocate. Incumbents of LFT positions are not eligible to apply for other mobile positions advertised internally through the Reassignment.
WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

Initial duration of the contract: 2 years.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language.
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter.
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time.
• Please contact us at [email protected] in case you face any challenges with submitting your application.
• Only shortlisted candidates will be notified.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

This is how cinfo can support you in the application process for this specific position: 

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