Implementation Analyst

Job title:

Implementation Analyst

Company

Claims Solutions

Job description

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

PRIMARY OBJECTIVES OF ROLE

• To work collaboratively with internal and external stakeholders/customers to understand the business requirements for configurations and implementation. This includes gathering the information required to inform and prepare user stories.
• To bridge communications between internal and external stakeholders/customers and internal delivery teams to ensure the requirements are translated correctly into configuration or system changes
• To work as an integral part of the internal delivery teams to scope, prioritise, estimate, and plan product enhancements to drive maximum benefit as soon as possible.
• To complete product configuration in line with agreed client requirements, whilst adhering to the agreed Business Analysis quality standards process which sees all configuration testing prior to deployment to live.

Duties and responsibilities

• To collaborate with operational teams, sales and account management teams, customers and stakeholders to translate business requirements into user stories for the delivery teams to implement
• Develop and maintain an appropriately prioritised backlog of user stories for Configuration and implementation, as well as development where allocated
• Maintain and agree a configuration and implementation schedule with stakeholders based on agreed prioritisation criteria.
• To produce a status report for communication with the Executive Team and wider business stakeholders on the progress of inflight development
• Work with the Product owner to ensure system developments required for customer implementations are scoped and scheduled according to agreed prioritisation criteria.
• Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams
• Defining the User stories related to implementations based on the Customer requirements and Product Design.
• Ensure the IT development teams have all the required information to turn stories into actual delivery
• Deliver and Test system configurations using the settings module as well as testing of customer uploads
• Act as an ambassador for the product internally and externally, performing product demonstrations at appropriate periods in the development cycle.
• Act as technical contact for queries related to the product.
• Keeping abreast of Agile / Scrum best practices and new trends and proactively encouraging best practice with the Product Managers and across the Delivery Team
• Client meetings and Occasional Travel.

Qualifications

SKILLS & COMPETENCIES

• Business Analyst in an Agile environment
• In depth, expert knowledge of all Verisk Claims (Norwich) products and service
• Teamwork across multiple internal and external teams
• Communication and presentation skills
• Stakeholder Management
• Planning and prioritisation skills
• Adaptability
• Goal orientation
• Innovation
• Ability to work under own initiative
• Attention to details
• Problem Solving

As a Verisk Business Analyst, you will be encouraged to develop your knowledge in the following areas:

• Appreciation of business strategy for product development to an advanced level
• Understanding of our software platform and IT processes to an advanced level

#LI-CI1

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you’ll have the chance to use your voice and build a rewarding career that’s as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

— provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

— supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

— offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

— provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

— provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

— delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

– offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

— provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran’s status, age or disability.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Expected salary

Location

Newcastle

Job date

Sat, 17 Feb 2024 23:16:33 GMT

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