Import / Export Administrator

About our Organisation

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of
human health, the environment and animal welfare. That’s because we cannot tackle these issues
in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we
support and grow the organic market, and we protect forests. We couldn’t do any of this without
our supporters, partners, donors and dedicated staff. We make a difference in the world
where it’s needed the most.

Soil Association Certification offers a huge range of organic and sustainable certification
schemes across food, farming, catering, health and beauty, textiles and forestry which are
recognised and trusted by consumers and businesses around the world. We’re the UK’s leading
organic certifier – you’ll find our symbol on over 70% of organic products.

About the Opportunity

We are looking for a bright, hardworking and enthusiastic Importing/Exporting Administrator to
join our friendly team to carry out a wide range of administrative tasks in relation to the
importing and exporting of organic products. The role requires excellent attention to detail,
can be fast paced and challenging but provides a great learning experience in a friendly
working environment. You will be responsible for issuing Certificates of Inspection (COI)
needed to accompany organic shipments in a timely and accurate manner and the issuing of
Textile Transaction certificates needed as part of Global Organic Textile Standard
accreditation. Our Import/Exports administration team is responsible for a set range of tasks
relating to import and export of organic products as well as helping ensure our licensees and
potential businesses interested in certification receive accurate information on importing /
exporting regulations.

About You

You will be able to prioritise, work under pressure and meet targets, have the ability to
interpret and follow procedures and have a flexible approach to procedure change. You will be
able to work on own initiative and as part of a team and have the ability to empathise with
customers as well as the aims and objectives of Soil Association. You will have excellent IT
literacy, organisational, and problem-solving skills and exhibit high attention to detail and
accuracy in your work. You will possess excellent verbal and written communication skills as
well as be able to demonstrate excellent customer service skills. You will be proactive and
organised and able to work in a logical and methodical manner. You will enjoy working as part
of a team, assisting our clients and be an excellent communicator of procedures. You will be
interested in learning about organic certification and supporting our licensees.

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro
  rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with
  length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy,
  sustainable lifestyle and produce

Hours

18.75 hours per week (occasional bank holidays and Saturday cover required, these will be
shorter shifts)

Fixed term – 6 months 

Location

Bristol with hybrid working