Individual Consultant for Staff Counselling - Tenders Global
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Individual Consultant for Staff Counselling

United Nations Children's Fund

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Job Description

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Description

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UNICEF Romania CO staff members have been working in the highest level of emergency since March 2022 that was gradually lowered to L2 and L1 emergency levels and have been directly involved in refugee crisis response by supporting the national government and local partners in delivering assistance and protection services in protracted period of time.  Tireless efforts have been made by our colleagues who have been working to provide urgent humanitarian assistance for the children and families who have been impacted by the devastating war in Ukraine. At the same time, office significantly expanded its human capital that resulted in new dynamics, structure, relationship, and this was followed by the rightsizing exercise that affected number of staff.  Romania CO HR Unit has collaboratively worked with the Senior management, COSA EC, all staff, and ECA Regional Staff Counsellor to develop a staff wellbeing action plan that included, among others, engagement of a local staff counsellor.

The local Staff Counsellor will provide Counselling Services to 50+ staff, both in English and Romanian languages.  

In line with the UNICEF HR model of ensuring people-centric service delivery, the engagement of local Staff Counsellor will facilitate efficient support to the existing staff well-being initiatives at local, regional and global level of the Organization.

Scope of Work:

The consultant will work closely with the HR Officer and Representative, and in regular consultation with ECAR Regional Staff Counsellor in order to coordinate and facilitate the group / individual sessions. The consultant’s work will be monitored by the HR Officer and technically supervised by the ECAR Regional Staff Counsellor. Respect to confidentiality of personal information will be upheld.

Work implies frequent interaction with UNICEF staff members (and/or dependents), UNICEF Representative and CO Senior Management team, HR Officers.

Key Tasks:

 Under the overall guidance of the HR Officer, the consultant will perform the following tasks:

  • Provide individual Counselling Services to staff (if need be overall assessment of the psychosocial needs of the staff members, development of the services, etc.).
  • Perform individual assessments in the case of individual staff members experiencing difficulties coping and/or presenting mental health-related symptoms.
  • Advise the Representative and HR Officer, on the observations made on group/individual sessions to UNICEF Romania CO staff, with the aim of improving the working environment in the Office and resolving problems of a work-related or personal nature that adversely affect job performance and productivity.
  • Monitor environmental factors that could lead to stress, with particular focus on stress related to critical incidents, including emergency and crisis situations.
  • Plan, develop and implement stress management training to all staff members.
  • Perform Psychological first aid (e.g., individual and/or group) whenever and wherever there is a need.
  • Develop, organize and implement a resilience-building program for all staff.
  • Design and facilitate group counselling sessions.
  • Prepare a report with findings and recommendations following the group sessions.
To qualify as an advocate for every child you will have:

Education:

  • University degree in Psychology
Knowledge/Expertise/Skills required: 
  • A minimum of 5 years of relevant professional experience in individual and group/team counselling is required.
  • Certification for individual and group counselling
  • Proven experience in facilitating and moderating group discussions and exercising large team building/cohesion activities.
  • Fluency in English and Romanian, including excellent writing skills.
  • Strong organizational, and interpersonal skills.
  • Strong communication and active listening skills to establish trust and rapport with clients.
  • Good judgment, high sense of responsibility, tact, and discretion.
  • Demonstrated cultural sensitivity and ability to work in a multicultural environment;

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