Information Analyst

About ACAPS

ACAPS is dedicated to helping humanitarians make better decisions. We want to put evidence at the heart of decision-making. To achieve this, we collaborate with a variety of partners across the humanitarian sector and beyond. We strive to be an evolving platform providing:

• Independent analysis to support evidence-based decision-making for humanitarian operations.
• Deployment of experts to support assessments and analysis in crisis.
• Innovative approaches to collect more reliable and timely data and conduct rigorous analysis
• Capacity development of humanitarian actors to carry out better needs assessments and analysis.

Purpose of the position

Contribute to ACAPS’ Middle East Hub’s timely analysis of the humanitarian crisis, thus enabling crisis responders to make better informed decisions. The information analyst(s) will primarily support the hub’s analysis of the Syria humanitarian crisis but are expected to participate in the production of the entire ACAPS’ Middle East Hub’s data products through data collection, secondary data review, and analysis production.

These are positions for people interested in a career in the humanitarian sector. You should be specifically interested in qualitative and quantitative analysis, humanitarian planning, and promoting evidence-based decision-making. The information analyst(s) will develop valuable knowledge in analysis techniques, including secondary data review, data management and joint analysis.

Operate in line with the ACAPS values

ACAPS is a dynamic and independent organisation. Our culture is enshrined in the ACAPS values (here). The post holder is expected to develop the position in line with these values. The ACAPS values live in the way we manage our teams, create our content, and engage with stakeholders.

Performance Management

The employee will be accountable for the responsibilities and the competencies. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Performance Review Template

Responsibilities

Role and responsibilities

Generic responsibilities

Monitor information on regional political, economic, social, and humanitarian developments related to the humanitarian crisis in Syria and neighbouring contexts, feeding it into the Syria core dataset, while supporting further development of other analysis products.

Specific responsibilities

Research and Analysis

• Review, compile, and synthesize assessments, reports, and information products on humanitarian crises in Syria and related contexts to understand the information landscape and current gaps.
• Daily monitoring of information sources and updating the information in the Air table based on the prescribed analytical framework.
• Ensure that monitoring feeds into the Syria core dataset and other analytical products.
• Contribute to the design and delivery of multi-sector and thematic analytical products, including all phases of analysis production, such as ideation, research, and drafting, and coordinate technical support from other teams within ACAPS.
• Support other team members with the development of analysis products.

Methodology and quality assurance

• Contribute to the establishment and maintenance of the team’s information management systems and ensure that internal and external needs for information are processed in a structured and efficient manner. This includes maintenance of ACAPS’ internal monitoring tracking sheet.
• Contribute to the creation of tools to facilitate the ongoing analysis and sharing of data and information that support evidence-based decision-making.

Coordination and Networking

• Maintain a network of key informants at regional and local levels and conduct regular interviews to integrate and support analysis and research.
• Participate in various meetings/workshops related to humanitarian analysis on behalf of ACAPS.
• The Information Analyst(s) will work with the country field researchers, supporting the coordination of requests for data collection (through surveys, key informant interviews, etc.) to inform analytical products both internally and in support of partner organisations.
• The Information Analyst(s) will support the management of the information provided by the field researchers, following the ACAPS data protocols.

Any other tasks which are jointly agreed upon may be added to the job description, as per the project needs.

Qualifications

Competencies

Professional competencies

• Relevant Master’s degree (or Bachelor’s degree with at least 3 years’ experience in relevant sectors) preferably in humanitarian action, social sciences (anthropology, sociology, economics, political science, psychology, geography, etc.), international relations, public health, epidemiology or other relevant education.
• Previous experience (minimum 2 years) in research, analysis, information management, advocacy, or other relevant experience in the humanitarian sector or related fields (development, international relations, social science, etc).
• Knowledge of quantitative and qualitative research and analysis methods (mixed and multi) and ease with handling, large amounts of quantitative data.
• Written clarity, including ability to analyse complex concepts and synthetize information.
• Ability and confidence to make judgment calls when interpreting ambiguous data.
• Demonstrated understanding of the principles of emergency preparedness, response and early recovery.
• Demonstrated understanding of needs assessments in humanitarian crisis.
• Fluent written and oral communication skills in English. Knowledge of Arabic will be an asset and is desirable.
• Excellent working knowledge of Microsoft Office suite particularly Excel.
• Familiarity with qualitative and quantitative analysis tools such as Atlas, nVivo, SPSS, R, or other relevant tools, and data visualization tools such as Power BI is desirable.

Behavioural competencies

• Planning and delivering results: Ability to work efficiently under pressure, manage multiple tasks and meet deadlines, while maintaining attention to detail. Ability to work autonomously and proactively.
• Working with people: Proven cooperation and inter-personal skills, including proven capacity to work very efficiently in a team.
• Communicating with impact and respect
• Active listening
• Adapting and responding to change: Flexible, including willingness to work overtime and outside scheduled business