Information Communication & Technology intern (four positions)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture.., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a vision. For every child, the right to innovate

UNICEF has been working in Cameroon since 1975 to allow women and children to fully realize their rights to development without restriction, as enshrined in the UN Convention on the Rights of the Child. UNICEF provides financial and technical support to Cameroon across seven areas to fully realize the rights of women and children. These areas include Health, HIV/AIDS, Water-sanitation-Hygiene, nutrition, education, child protection, and social inclusion. UNICEF focuses mainly on children and the most vulnerable and excluded families. Cameroon’s 2020 population is estimated at 26,545,863 people according to UN data. The population is young and generates strong socioeconomic demand. In rural areas, limited access to basic social services and the effects of climate change lead to household impoverishment and severe child deprivations. The task is immense but not insurmountable; it requires the energy of all stakeholders in Cameroon and outside of Cameroon: also, women, men, youth and children, government, technical and financial partners, donors, civil society, the private sector, parliamentarians, and communities. Everyone is invited to participate in the struggle to meet the challenges ahead. Together, we will act for Cameroon, a country that summarizes the challenges and hopes of Africa.
To learn more about UNICEF Cameroon, use the below link
https://unicef.sharepoint.com/sites/CMR/SitePages/AboutUs.aspx

How can you make a difference?

Background/Context

Digital is part of the UN 2.0 “quintet of change,” and emerges as a priority to modernizing the United Nations system. Recognizing its importance, UNICEF positions Digital Transformation (DX) a key accelerator in our strategic plan 2026-2029. Digital Transformation seeks to harness the full potential of digital technologies to drive impactful results for children globally. This involves advancing digital ecosystems through the integration of AI, data digitalization, and the promotion of digital skills.

The ICT section, which is currently understaffed, must lead the digital transformation in Cameroon by his involvement in several T4D initiatives. It monitors technology, in accordance with UNICEF’s global strategies, it provides the support services, data security, maintenance and assistance in IT and telecommunications, to its customers (staffs, consultants, interns), while ensuring exemplary collaboration with its operational partners.

The workload being quite high, the section is looking for interns with professional and academic orientations in one of the following areas:

Software development, Computer networks, Telecommunications, IT development & data management, IT & systems, Electronics & smart systems-oriented telecoms.

Knowledge of Power Apps, Power Automate, Power Pages, Power BI, Microsoft Form are assets.

The purpose and objectives of the UNICEF internship programme are:​

1. To provide a framework by which current eligible undergraduate, graduate, and post-graduate students from diverse academic backgrounds are assigned to UNICEF offices, where their educational experience can be enhanced through practical work assignments.
2. To expose the interns to the work of UNICEF.
3. To provide UNICEF offices with the assistance of qualified students specialized in various professional fields.

Responsibilities of the Internship:

The candidate with great integrity and having sufficient qualities will be called upon to support the ICT section in the following activities:

1. Provide presential and remote support to the staff solicitations.
2. Assist staff in making ticketed queries in Service Gateway.
3. Assist in the transmission of ICT invoices.
4. Ensure the installations, the starts, and recordings of the teleconferences.
5. Ensure the installation and security of audio and video call equipment’s.
6. Do first level maintenance of printers and scanners
7. Install the printers on the users’ machines and configure the print data confidentiality protocol there via PIN codes.
8. Provide weekly support for keeping ICT inventories up to date.
9. Ensure the classifying of ICT equipment allocation and loan files.
10. Ensure the recovery of equipment loaned to staff for temporary use.
11. Assist in the preparation of equipment for PSB (removal from the UNICEF inventory system of obsolete equipment with zero residual values).
12. Note and report complex situations and incomplete support.
13. Support as needed in the studies and the realization of the projects of the section.
14. Assist in software development
15. Perform any other activity requested by the section to enable its holders to concentrate on activities of higher importance.

If you would like to know more about this position, please review the complete Job Description here: TDRs Intern ICT July 2025_.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

• Be enrolled in a degree programme, in a graduate school, or be a recent graduate university degree (master’s or higher) in Telecommunications, computer networks, software development & data management, IT & systems, electronics & smart systems-oriented telecoms.
• Fluency in English or French is required excellent.

Desirables:

• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. (This criteria is essential as a desirable and should be included in all job postings.)

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility tendersglobal.net UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable females and disabled candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

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Important Application Information:
Please submit your application only via the official website of the hiring organization or by using the “Apply” button on CinfoPoste, which will redirect you to the organization’s application site. Applications submitted through other job portals will not be forwarded to the respective organization and will not be considered. To ensure your application reaches the right destination, always follow the official application process as indicated in the job posting.

How cinfo Can Support You in the Application Process for This Position

• Application and Interview Preparation: Whether you’re preparing your application documents or getting ready for an interview, you can book a Job Application Support session to receive tailored guidance.
• For Swiss nationals invited to the first round of the selection process (e.g., written test, interview, assessment center): Notify us at recruitment@cinfo.ch, and we will inform our HR partners in the respective organization and the Swiss Government to help increase your visibility.

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