Information Management Assistant

Context/Reporting line:

Under the general guidance of the Programme Coordinator, the overall supervision of the National Operations Officer, the administrative supervision of the Head of Sub Office (HoSO) and the direct supervision of the Senior Project Assistant, the incumbent will perform the following duties:

Core Functions / Responsibilities

1. Provide timely support in the designing, modifying, and maintaining forms and other components of the

MIS system, ODK forms and other tools relevant to the DS activities.

2. Assist in developing user manuals and training materials to be distributed to field teams on best practices.
3. Ensure timely collection and entry of quality and accurate data into various databases on the Management Information System (MIS) on a daily basis covering all activities related to durable solutions, shelter and livelihoods activities and others.
4. Monitor referrals and follow up in coordination with CRC referral focal points, IOM implementing partners.
5. Interact with beneficiaries in the community resource center to register data, update information or support referral to partner agencies.
6. Verify and prepare beneficiaries information packages and documentation for administrative purposes, follow procedures for documents internal validation.
7. Identify mistakes in information collected and system management, report, and act immediately to solve any issue.
8. Assist in testing the data collection tools and provide detailed feedback on ways to improve them.
9. Actively conduct data validation and cross-checking for data received from the field, follow up with teams to ensure complete and up to date information is uploaded and processed.
10. Perform such other duties as may be required by management of the TRD Northwest Team.

Education:

• Bachelor’s degree in computer science, information management, information technology or related major.

Experience and Skills:

• At least 3 years of work experience in a related field, preferably with information management implemented by United Nations or INGO.
• Experience working for the United Nations, or international non-governmental organization.
• Good experience in community mobilization and interaction with beneficiaries.
• Demonstrated gender awareness and gender sensitivity.
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.
• Ability to work under pressure.
• Personal commitment, efficiency, flexibility, and drive for results.
• Proficiency in office applications, including Word and Excel, internet explorer.

Languages:

• Fluency in English and Arabic is required.

Behavioral Competencies

• Work prioritization and ability to multitask.
• Shares knowledge and experience.
• Positive, constructive attitude.
• Ability to work and act under pressure with discretion in politically sensitive environment with a minimum of comfort.
• Responds positively to critical feedback and differing points of view.
• Ready to work independently, under tight deadlines.
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
• Ability to work in a multi-cultural team environment with a positive attitude.
• Highest standards of integrity, discretion and loyalty.
• Strives for supportive working environment and positive working relationship.

• Creates a respectful office environment free of harassment, retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA).

While this vacancy is open to both Internals and Externals, priority shall be given to qualified Internal applicants.

Interested candidates are invited to submit their applications via this link:

https://jobs.my-soc.org/apply/20231030193308/6yxTrmXWcVQJ02Kt857ISDG9o      

In order for an application to be considered valid, IOM only accepts online profiles duly completed. Only shortlisted candidates will be contacted.