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The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
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The escalation of the conflict which began on 7 October in Gaza, resulted in the disruption of electricity, food, water, and fuel supplies, as well as restricted access to and movement within Gaza. This has caused a significant worsening of the humanitarian crisis and a large-scale displacement of the population within Gaza. Due to the magnitude of the humanitarian crisis, the significant impact on the supply chain and the access challenges to and inside Gaza, humanitarian organizations face significant logistics challenges for the delivery of relief supplies and life-saving cargo. In response to the request made by the Palestine Humanitarian Country Team, the Palestine Logistics Cluster was officially activated on 16 October of 2023. Following this, a logistics coordination cell based in Amman is supporting information management and coordination efforts and supporting the operational response through the Jordan corridor for Gaza.
Under the direct supervision of the Logistics Coordinator based in Amman, and in close collaboration with the WFP country office and Logistics Cluster Coordinator for Palestine, the Information Management Officer is in charge of identifying the information needs of the humanitarian logistics community and responding to them in the most efficient way possible, by implementing the tasks described below. This assignment is for 6 months with a possible extension.
The IMO will act as the focal point for collecting, analysing and disseminating logistics information, in close coordination with logistics and information personnel of other humanitarian organizations and national counterparts involved in the humanitarian response.
1. Produce Logistics coordination products/reports in specific formats as required within the operation. Key products include: situation updates, bulletins, snapshots, briefings, situation updates.
2. Liaise with Logistics coordination cell participants, other stakeholders, ERC, OCHA, UNWRA and national counterparts to gather information for the production of sitreps and bulletins, ensuring that challenges and concerns relating to the logistics operation are represented.
3. Gather information on the overall logistics situation, including comprehensive data on logistics procedures and bottlenecks from the various Logistics coordination cell participants and national authorities and support emergency response operations with the drafting of lessons learned mission reports, as required.
4. Support the Logistics Coordinator as required in drafting donor proposals and reports, collating key operational information and provide support as required.
5. Draft, consolidate, and share key logistics information and procedures, such as ConOps and SOPs ensuring they are regularly revised/updated if required. Inform relevant stakeholders on commodity tracking reporting procedures.
6. Manage content of Logistics country operations webpage – in close coordination with Global Logistics Cluster support team in Rome.
7. Inform relevant stakeholders on commodity tracking reporting procedures and use Microsoft Excel to generate tables, charts, reports based on the Relief Item Tracking Application (RITA) data, to illustrate cargo flow as entered into the system
8. Maintain the Palestine Logistics Cluster SharePoint site, ensuring proper archiving of files and advising Logistics Cluster staff on best practices for filing.
9. Prepare operational overview, briefings and snapshots on the logistics operation for management, donors, stakeholders, Humanitarian Country Team, Office of the Humanitarian Coordinator and other stakeholders.
10. Work closely with OCHA to ensure updated logistics information is disseminated to all focal points as necessary. Attend coordination meetings on access constraints and Information Management Working Group and provide updates on logistics bottlenecks to OCHA working groups on a regular basis.
11. Contribute to the Humanitarian Needs Assessment, Humanitarian Response Plan and other interagency key documents.
12. Identify the most appropriate methodology to source and map information that can be used for advocacy in addressing issues in the supply chain.
13. Liaise with GIS teams to ensure maps are being produced and updated with relevant logistics information to be disseminated with humanitarian actors or for internal use.
14. Establish, moderate, and maintain the Logistics Cluster contact list and communication channels (e.g mailing list).
15. Standardise and execute quality control of logistics assessments and activity reports.
16. Provide WFP colleagues with inputs on Logistics coordination activities; Liaise regularly with reports officers in other agencies and NGOs.
17. Establish and maintain internal information sharing mechanisms, documentation formats, assessment formats, central file store, according to GLCSC guidelines and standardisation.
18. Recognise and assess the sensitivity of information obtained; Respect the confidential nature of sources of information where relevant.
Education: University degree in economics, social sciences, international relations, communications, supply chain management, journalism, or related field; or the equivalent combination of education and experience.
Experience: Minimum three years of professional experience in an international context including responsibility in information management, communications and/or reporting roles; experience with reporting/tracking systems; Previous experience with humanitarian organizations and/or in emergencies is an advantage.
Language: Fluency in English is required. Fluency in Arabic is a distinct advantage.
Purpose
People
Performance
Partnership
Capability Name | Description of the behaviour expected for the proficiency level |
Supply Chain Management and Optimization | Demonstrates ability to design basic supply chain networks, including appropriately assessing and escalating challenges to ensure that WFP is able to provide consistent and uninterrupted service to its beneficiaries and partners. |
Planning, Project & Resource Mgmt | Collects and analyses relevant technical data from diverse sources to forecast operational needs under various scenarios and makes evidence-based proposals. |
Information Management & Reporting | Liaises with internal and external stakeholders to consolidate preliminary data analysis, draft reports and disseminate information that represents concerns and trends. |
Market Analysis, Contracting and Operational Execution | Demonstrates ability to collect market information and process and analyse proposals in line with WFP standard rules and regulations in order to deliver efficiently. |
Warehouse and Inventory Management | Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation. |
Technical Assistance and Coordination | Demonstrates abilities to provide basic technical advice and maintain effective (inclusive, collaborative, unified) logistics coordination mechanisms with humanitarian partners and other relevant stakeholders. |
WFP offers a diverse range of benefits and entitlements including annual, sick, and parental leaves. In addition to a life-changing experience that saves and changes lives.
The expected monthly salary ranges between 1,408 and 2,157 JOD; depending on the years of experience exceeding the minimum requirements.
Applications must be submitted online through WFP e-Recruitment System
Make sure that you answer all mandatory questions accurately and to attach your updated CV in English.
Only short-listed candidates will be contacted.
9 March 2024
WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
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