Information Management Associate SC6

tendersglobal.net

JOB DESCRIPTION

WHY TO WORK AT WFP?

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WHY TO WORK AT WFP?

Join us to make a difference!

SAVING & CHANGING LIVES ❤ Make a difference, the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future

GLOBAL COMMUNITY Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.

UNLIMITED POSSIBILITIES Unlock possibilities you never thought you’d find. WFP goes anywhere it is needed and does whatever it takes to get the job done

BACKGROUND AND JOB PURPOSE

The escalation of the conflict which began on 7 October in Gaza, resulted in the disruption of electricity, food, water, and fuel supplies, as well as restricted access to and movement within Gaza. This has caused a significant worsening of the humanitarian crisis and a large-scale displacement of the population within Gaza. Due to the magnitude of the humanitarian crisis, the significant impact on the supply chain and the access challenges to and inside Gaza, humanitarian organizations face significant logistics challenges for the delivery of relief supplies and life-saving cargo. In response to the request made by the Palestine Humanitarian Country Team, the Palestine Logistics Cluster was officially activated on 16 October of 2023. Following this, a logistics coordination cell based in Amman is supporting information management and coordination efforts and supporting the operational response through the Jordan corridor for Gaza.

Under the direct supervision of the Logistics Coordinator based in Amman, and in close collaboration with the WFP country office and Logistics Cluster Coordinator for Palestine, the Information Management Officer is in charge of identifying the information needs of the humanitarian logistics community and responding to them in the most efficient way possible, by implementing the tasks described below. This assignment is for 6 months with a possible extension.

The IMO will act as the focal point for collecting, analysing and disseminating logistics information, in close coordination with logistics and information personnel of other humanitarian organizations and national counterparts involved in the humanitarian response.

KEY ACCOUNTABILITIES

1. Produce Logistics coordination products/reports in specific formats as required within the operation. Key products include: situation updates, bulletins, snapshots, briefings, situation updates.
2. Liaise with Logistics coordination cell participants, other stakeholders, ERC, OCHA, UNWRA and national counterparts to gather information for the production of sitreps and bulletins, ensuring that challenges and concerns relating to the logistics operation are represented.
3. Gather information on the overall logistics situation, including comprehensive data on logistics procedures and bottlenecks from the various Logistics coordination cell participants and national authorities and support emergency response operations with the drafting of lessons learned mission reports, as required.
4. Support the Logistics Coordinator as required in drafting donor proposals and reports, collating key operational information and provide support as required.
5. Draft, consolidate, and share key logistics information and procedures, such as ConOps and SOPs ensuring they are regularly revised/updated if required. Inform relevant stakeholders on commodity tracking reporting procedures.
6. Manage content of Logistics country operations webpage – in close coordination with Global Logistics Cluster support team in Rome.
7. Inform relevant stakeholders on commodity tracking reporting procedures and use Microsoft Excel to generate tables, charts, reports based on the Relief Item Tracking Application (RITA) data, to illustrate cargo flow as entered into the system
8. Maintain the Palestine Logistics Cluster SharePoint site, ensuring proper archiving of files and advising Logistics Cluster staff on best practices for filing.
9. Prepare operational overview, briefings and snapshots on the logistics operation for management, donors, stakeholders, Humanitarian Country Team, Office of the Humanitarian Coordinator and other stakeholders.
10. Work closely with OCHA to ensure updated logistics information is disseminated to all focal points as necessary. Attend coordination meetings on access constraints and Information Management Working Group and provide updates on logistics bottlenecks to OCHA working groups on a regular basis.
11. Contribute to the Humanitarian Needs Assessment, Humanitarian Response Plan and other interagency key documents.
12. Identify the most appropriate methodology to source and map information that can be used for advocacy in addressing issues in the supply chain.
13. Liaise with GIS teams to ensure maps are being produced and updated with relevant logistics information to be disseminated with humanitarian actors or for internal use.
14. Establish, moderate, and maintain the Logistics Cluster contact list and communication channels (e.g mailing list).
15. Standardise and execute quality control of logistics assessments and activity reports.

16. Provide WFP colleagues with inputs on Logistics coordination activities; Liaise regularly with reports officers in other agencies and NGOs.
17. Establish and maintain internal information sharing mechanisms, documentation formats, assessment formats, central file store, according to GLCSC guidelines and standardisation.
18. Recognise and assess the sensitivity of information obtained; Respect the confidential nature of sources of information where relevant.

STANDARD MINIMUM QUALIFICATIONS

Education: University degree in economics, social sciences, international relations, communications, supply chain management, journalism, or related field; or the equivalent combination of education and experience.

Experience: Minimum three years of professional experience in an international context including responsibility in information management, communications and/or reporting roles; experience with reporting/tracking systems; Previous experience with humanitarian organizations and/or in emergencies is an advantage.

Language: Fluency in English is required. Fluency in Arabic is a distinct advantage.

KNOWLEDGE & SKILLS

  • Excellent written and verbal communications skills; high attention to detail and proofreading ability; good research and analytical skills; ability to meet deadlines and work under pressure as part of a team; good communication and networking skills; ability to work independently while asking questions and seeking support in a fast-paced work environment; willingness to work in challenging environments / field locations.
  • Proficient in MS Office package, particularly in Microsoft Excel and PowerPoint. Demonstrated ability in data acquisition and knowledge of Access or other database tools is a great advantage. Experience with SharePoint is a distinct advantage. Demonstrated ability in acquiring, wrangling, structuring, manipulating and visualizing unstructured and structured data with BI platforms like Power BI or Tableau is a distinct advantage.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

  • Look for ways to strengthen people’s skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level
Supply Chain Management and Optimization Demonstrates ability to design basic supply chain networks, including appropriately assessing and escalating challenges to ensure that WFP is able to provide consistent and uninterrupted service to its beneficiaries and partners.
Planning, Project & Resource Mgmt Collects and analyses relevant technical data from diverse sources to forecast operational needs under various scenarios and makes evidence-based proposals.
Information Management & Reporting Liaises with internal and external stakeholders to consolidate preliminary data analysis, draft reports and disseminate information that represents concerns and trends.
Market Analysis, Contracting and Operational Execution Demonstrates ability to collect market information and process and analyse proposals in line with WFP standard rules and regulations in order to deliver efficiently.
Warehouse and Inventory Management Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.
Technical Assistance and Coordination Demonstrates abilities to provide basic technical advice and maintain effective (inclusive, collaborative, unified) logistics coordination mechanisms with humanitarian partners and other relevant stakeholders.

EXPECTED BENEFITS

WFP offers a diverse range of benefits and entitlements including annual, sick, and parental leaves. In addition to a life-changing experience that saves and changes lives.

The expected monthly salary ranges between 1,408 and 2,157 JOD; depending on the years of experience exceeding the minimum requirements.

TERMS AND CONDITIONS

Applications must be submitted online through WFP e-Recruitment System

Make sure that you answer all mandatory questions accurately and to attach your updated CV in English.

Only short-listed candidates will be contacted.

DEADLINE FOR APPLICATIONS

9 March 2024

.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.


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