Information Management (IM) Officer

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The Information Management (ΙΜ) Officer provides general data information management support to DRC Moldova under the supervision of the Country Program Manager and technical guidance of the IM Coordinator PMR. The role provides technical solutions and support in reporting, data collection and integrity, data analysis and information management systems and ensures that all IM processes in Moldova are in accordance with the DRC standards.
Responsibilities:
Support programming and project implementation:
  • Support the MEAL Officer with IM needs, such as entering, managing, analyzing and visualizing data and information using Excel, Power BI and/or other visualization and data management tools.
  • Support the Program Team in daily activities, such as the development of forms and survey databases as needed.
  • Enhance the Information Management System (IMS) currently in place in DRC Moldova and support the development and roll-out of new databases in collaboration with the MEAL Officer and the wider Program Unit.
  • In collaboration with the MEAL Officer, maintain a web-based platforms for capturing and sharing implementation data and information.
  • In collaboration with the IM Coordinator and the Protection Team, strengthen and maintain an information referral system for Protection Information Management purposes.
  • Provide capacity building on IM to DRC staff, meeting the requirements of the donor (UNICEF).
Information Management:
  • Contribute to improving IM processes to increase accuracy and/or simplify/streamline activities.
  • Develop tools and databases for capturing/collecting and analyzing data, and for improving data flow and information sharing processes.
  • Ensure the proper centralized storage and accessibility of program data and information using SharePoint.
  • Ensure high quality and timely external reporting, including – but not limited to – Activity Info.
  • Contribute to the improvement and automatization of reporting process.
  • In collaboration with the IM Coordinator, ensure that data flow and storage adhere to the recommendations set out in the Data Protection Standard Operating Procedures.
  • Act as a focal point for IM-related issues for DRC teams.
Data quality, analysis and sharing:
  • Create online forms in Kobo Toolbox to support program implementation, monitoring, evaluation, and learning.
  • Ensure that all sources of verification are cross-examined prior to reporting.
  • Ensure regular monitoring and cross-checking of entered data, reporting any issues and changes to the MEAL Manager and/or the IM Coordinator, as well as keeping the relevant reporting focal point(s) up to date.
  • Ensure the identification of appropriate data sources and the timely and effective collection of data.
  • Contribute to the drafting of monthly project reports, including accurate data-analysis.
  • Produce and update information products, such as reports, charts, infographics, and other visual materials in order to support and improve project implementation and reporting.
Experience and technical competencies:
  • At least 2 years’ professional experience in a relevant field.
  • Technical skills in database development, cloud-based technologies (especially SharePoint), data visualization and analysis (qualitative and quantitative).
  • Excellent Microsoft Office skills, particularly in Excel.
  • VBA scripting experience and familiarity with GIS is an advantage.
  • Strong experience with PowerBI and data collection tools, such as the Kobo Toolbox.
  • IMS and/or Monitoring & Evaluation experience in humanitarian or emergency response programs is an asset.
  • Able to think critically about IM, triangulating data when needed and with minimal guidance.
  • Excellent visual design sense regarding clear and accurate presentation of data.
  • Full professional proficiency in English.

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