Information Management Officer

How can you make a difference? 

Under the direction and guidance of the Nutrition Manager/ Specialist Cluster Coordinator, the IM Officer (Nutrition Cluster) will manage the IM function of the Cluster Working Group at the sub-national level. They are responsible for ensuring IM processes effectively contribute to a well-coordinated, strategic, adequate, coherent, and effective response by participants in the Cluster Working Group that is accountable to those who are affected by the emergency. In their effort to enable an efficient and effective response to the humanitarian crisis, the IM Officer (Nutrition Cluster) is responsible for managing the collection, analysis and sharing of information that is essential for the sub-national Cluster Working Group participants to make informed, evidence-based, strategic decisions and for ensuring they are adequately coordinating with the national level.

Summary of key functions/accountabilities:

The incumbent is responsible for supporting the information management function to enable the effective functioning of the Cluster Working Group at the sub-national level, and the achievement of the core cluster functions, throughout the Humanitarian Programme Cycle to facilitate a timely and effective Cluster Working Group response.

The incumbent’s main tasks and responsibilities will include but not be limited to:

Coordination and representation

• As a member of the coordination team, contribute to the effective rollout and monitoring of the core cluster functions (as outlined by the IASC Reference Module) and to the Humanitarian Programme Cycle (HNO, HRP, and CCPM),
• Support the Cluster Working Group IM function and coordinate with others within the function to ensure effective communication, reporting, and engagement,
• Actively engage with other IMs through relevant IMWGs, including participating in the Cluster Working Group IMWG and representing the Cluster Working Group on the inter-cluster IMWG as relevant at sub-national level,
• Promote harmonized and coordinated approaches to IM across partners, AoRs/ Clusters Working Groups and OCHA at sub-national level.

IM function support 

• Implement an IM strategy and data collection and analysis plan at the sub-national level that takes into account the information needs of stakeholders that are compliant with standards and protocols for ethical data and information management and that is aligned with the national level IM strategy and plan,
• Implement regular secondary data reviews and primary data collection including designing questionnaires using appropriate tools,
• Conduct data processing including organizing, cleaning, triangulating, evaluating, and validating the data,
• Analyse data to meet identified information needs of sub-national Cluster Working Group members and other stakeholders,
• Create accurate, quality, and timely information products that are in line with agreed style guides,
• Disseminate information and information products through appropriate channels,
• Maintain and ensure the accessibility of a common and shared secure storage system
• Gather feedback on IM products and use it to make improvements.

Strategic response planning

• Implement partner presence mapping at sub-national level,
• Contribute to strategic planning, response prioritization, and developing the HRP or other response plans as relevant, including formulating objectives, indicators, and targets, prioritizing response modalities and activities, identifying and quantifying inputs, and curating data.

Resource mobilization

• Monitor and analyze the sub-national Cluster Working Group’s financial situation and support financial tracking,
• Support and advocate with Cluster Working Group partners for financial reporting on the Financial Tracking Service (FTS),
• Support evidence-based advocacy and resource mobilization by providing accurate, relevant and timely data, information and information products.

Implementation and monitoring

• Implement and maintain a sub-national Cluster Working Group monitoring plan and associated databases, including a response monitoring (3/4/5Ws) database that is in line with and contributes to national-level databases,
• Ensure the sub-national Cluster Working Group monitoring plan, and 3/4/5Ws include program delivery modalities (in-kind, cash, voucher, and services),
• Support sub-national Cluster Working Group members to contribute timely and quality periodic monitoring reports on Cluster Working Group and OCHA platforms,
• Support monitoring in the areas of information flows, dissemination, processing, analysis and dissemination,
• Contribute to quantitative and qualitative gap and coverage analysis to identify spatial and temporal gaps, overlaps, and coverage of the sub-national Cluster Working Group humanitarian response,
• Monitor adherence to relevant sector quality standards, regulations, and codes at sub-national level.

Operational peer review and evaluation

• Participate in the annual cluster coordination performance monitoring (CCPM) exercise and annual review,
• Contribute to sectoral and broader humanitarian evaluations.

Accountability to affected people

• Be accountable to affected populations by encouraging the meaningful participation of affected people, maintaining an effective feedback mechanism and handling complaints appropriately, by ensuring data about the most vulnerable is systematically collected and analysed, and by encouraging partners to work accountably,
• Ensure the inclusion of cross cutting issues (age, child protection, disability, gender, gender-based violence (GBV) mitigation and response and HIV & AIDS) in Cluster Working Group data collection, analysis and dissemination,
• Adhere to child safeguarding and PSEA policies including procedures for challenging and reporting incidents.

Strengthen national and local capacity

• Support or implement actions to strengthen local and national leadership and capacity by encouraging participation of local and national actors in the IM activities of the sub-national Cluster Working Group and providing support to partners to overcome technical and operational challenges in participating in IM activities,
• Implement an IM capacity assessment and capacity development plan for sub-national Cluster Working Group partners.

Minimum requirements:

Education: 

• A first-level university degree (Bachelor’s) in one of the following fields is required: Information Management or Information Systems, GIS Information Technologies, Computer Science, Statistics, Social Sciences, or another subject area relevant to Information Management or to the Cluster Working Group.
• Formal training in Cluster Working Group Information Management or an advanced university degree is considered an added advantage.

Work Experience:

• A minimum of 2 years of professional experience in information management, data management, geographical information systems, assessments, situation analysis and/or PM&E with the UN and/or NGO is required.
• Experience in demonstrating strong information management skills in a professional context is essential for this post.
• Experience in a humanitarian context is an asset.
• Experience working in the humanitarian coordination system is considered an asset.
• Extensive work experience outside the humanitarian sector which is relevant to this post may be considered in lieu of humanitarian experience. Such experience should elicit a demonstrated ability to adapt to change, working under pressure & unusual circumstances such as missing data/gaps.

Language Requirements:

• Fluency in French and English is required. Knowledge of the official local language of the duty station is an asset.

Source: https://jobs.unicef.org/cw/en-us/job/574478