Information Management Officer

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The post holder is responsible for supporting the information management function to enable the effective functioning of the AoR/ Cluster/Sector/ Working Group at the national level, and the achievement of the core cluster functions, throughout the Humanitarian Programme Cycle in order to facilitate a timely and effective AoR/ Cluster/Sector/ Working Group response.

The postholder’s main tasks and responsibilities will include but not be limited to:

Coordination and representation:

  • As a member of the coordination team, contribute to the effective roll out and monitoring of the core cluster functions (as outlined by the IASC Reference Module) and to the Humanitarian Programme Cycle (HNO, HRP and CCPM),
  • Support the AoR/ Cluster/Sector/ Working Group IM function and coordinate with others within the function to ensure effective communication, reporting and engagement,
  • Actively engage with other IMs through relevant IMWGs, including participating in the AoR/ Cluster/Sector/ Working Group IMWG and representing the AoR/ Cluster/Sector/ Working Group on the inter-cluster IMWG as relevant at national level,
  • Promote harmonized and coordinated approaches to IM across partners, AoRs/ Clusters/ Sectors/ Working Groups and OCHA.
IM function support:
  • Implement an IM strategy and data collection and analysis plan at national level that take into account the information needs of stakeholders and that are compliant with standards and protocols for ethical data and information management and that is aligned with the national level strategy and plan,
  • Implement regular secondary data reviews and primary data collection including designing questionnaires using appropriate tools,
  • Conduct data processing including organizing, cleaning, triangulating, evaluating and validating the data,
  • Analyze data to meet identified information needs of national AoR/ Cluster/Sector/ Working Group members and other stakeholders,
  • Create accurate, quality and timely information products that are in line with agreed style guides,
  • Disseminate information and information products through appropriate channels,
  • Maintain and ensure the accessibility of a common and shared secure storage system,
  • Gather feedback on IM products and use to make improvements.
Needs assessment and analysis:
  • Working collaboratively with other members of the AoR/ Cluster/Sector/ Working Group at national and sub-national level, contribute to the planning and implementation of needs assessment and analysis, including joint assessments and analysis, as requested,
  • Collect information on economic needs, markets and price monitoring to support the equal consideration and use of all programme delivery modalities (in-kind, cash, voucher and services) as relevant at sub-national level,
  • Work with nationalAoR/ Cluster/Sector/ Working Group participants to identify information gaps, agree and implement ways to bridge those gaps by providing technical support to partners,
  • Analyse needs assessment data to provide required information for the HNO including estimating People in Need (PIN),
  • Contribute to the comparison and alignment of joint needs analysis findings with other AoRs/ Clusters/ Sectors/ Working Groups and participate in developing reports as relevant at nationallevel.
Strategic response planning:
  • Implement partner presence mapping at national level,
  • Contribute to strategic planning, response prioritization and the development of the HRP or other response plans as relevant, including the formulation of objectives, indicators and targets, prioritizing response modalities and activities, identifying and quantifying inputs and the curation of data.
Resource mobilization:
  • Monitor and analyze the national AoR/ Sector/ Working Groups’ financial situation and support financial tracking,
  • Support and advocate with AoR/ Cluster/Sector/ Working Group partners for financial reporting on the Financial Tracking Service (FTS),
  • Support evidence-based advocacy and resource mobilization by providing accurate, relevant and timely data, information and information products.
Implementation and monitoring:
  • Implement and maintain a national AoR/ Cluster/Sector/ Working Group monitoring plan and associated databases, including a response monitoring (3/4/5Ws) database that is in line with and contributes to national level databases,
  • Ensure the national AoR/ Cluster/Sector/ Working Group monitoring plan, and 3/4/5Ws include programme delivery modalities (in-kind, cash, voucher and services),
  • Support national AoR/ Cluster/Sector/ Working Group members to contribute timely and quality periodic monitoring reports on AoR/ Cluster/Sector/ Working Group and OCHA platforms,
  • Support monitoring in the areas of information flows, dissemination, processing, analysis and dissemination,
  • Contribute to quantitative and qualitative gap and coverage analysis to identify spatial and temporal gaps, overlaps and coverage of the national AoR/ Cluster/Sector/ Working Group humanitarian response,
  • Monitor adherence to relevant sector quality standards, regulations and codes at national level.
Operational peer review and evaluation:
  • Participate in the annual cluster coordination performance monitoring (CCPM) exercise and annual review,
  • Contribute to sectoral and broader humanitarian evaluations.
Accountability to affected people:
  • Be accountable to affected populations by encouraging the meaningful participation of affected people, maintaining an effective feedback mechanism and handling complaints appropriately, by ensuring data about the most vulnerable is systematically collected and analyzed, and by encouraging partners to work accountably,
  • Ensure the inclusion of cross cutting issues (age, disability, gender, gender-based violence (GBV) mitigation and response and HIV & AIDS) in AoR/ Cluster/Sector/ Working Group data collection, analysis and dissemination,
  • Adhere to child safeguarding and PSEA policies including procedures for challenging and reporting incidents.
Strengthen national and local capacity:
  • Support or implement actions to strengthen local and national leadership and capacity by encouraging participation of local and national actors in the IM activities of the national AoR/ Cluster/Sector/ Working Group and providing support to partners to overcome technical and operational challenges in participating in IM activities,
  • Implement an IM capacity assessment and capacity development plan for national AoR/ Cluster/Sector/ Working Group partners.
To qualify as an advocate for every child you will have…

Education: 

  • A university degree in one of the following fields is required: Information Management or Information Systems, GIS Information Technologies, Computer Science, Statistics, Social Sciences or another subject area relevant to Information Management or to the AoR/Cluster/Sector/ Working Group.
Experience:
  • A minimum of one year of professional experience in information management, data management, geographical information systems, assessments, situation analysis and/or PM&E with the UN and/or NGO.
  • Experience in demonstrating strong information management skills in a professional context.
  • Experience in a humanitarian context.
  • Extensive work experience outside the humanitarian sector which is relevant to this post may be considered in lieu of humanitarian experience.
Language Requirements:
  • Fluency in Spanish and English working knowledge.

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