Information Management Officer Ukraine Odessa

1. Role and responsibilities

Information Management Officer will be part of the MEL Department and closely works with all Programme and if relevant support units in area office as well as Country Office Monitoring Evaluation and Learning (MEL) team to manage data, support with reporting requirements and enhance data driven and evidence-based programming. 

Generic responsibilities

1. Ensure compliance and adherence to the NRC policies, guidance, and procedures, including national legislation, EU General Data Protection Regulation, and NRC policies regarding data security, data protection, and data-sharing.
2. Ensure compliance with NRC strategy, tools, handbooks, guidelines, and standards.
3. Technically oversee and coordinate Area-based Information Management Technical Officers and Database Officer(s) where applicable in their day-to-day responsibilities in data management.
4. Develop and maintain an efficient, reliable, and accountable IM system, including a data management system, in NRC Ukraine. Manage the resources for the development of IM systems.
5. Develop, roll-out, and oversee the implementation of the NRC Ukraine IM guidelines as part of MEL SOP.
6. Contribute updated beneficiary figures and achievements to the donor, project/program reports, assessments, monitoring, and strategy documents as required.
7. Ensure that IM systems are up to date with the latest data on indicators, activities, and other programmes and projects data.
8. Ensure data quality through the implementation of a system of data checks and validation.
9. Identify opportunities and recommend solutions that will improve organizational IM processes.
10. Ensure timely back-ups and proper filing of documents.

 Specific responsibilities

• Oversees the operation of the database and related data collection software, conducting repairs, updates, and improvements as required.
• Supporting the reporting processes for the 5Ws where necessary.
• Supports the development and rolling out the monthly reports and unique beneficiary coding.
• Produces and compiles detailed, relevant, and high-quality qualitative and quantitative reports as requested, in addition to drafting the analysis, reporting, and visualization of program data needed for different reporting.
• Conducts regular trainings for the program staff to improve the quality of the data being collected.
• Provides quality control and oversight of the data that is being collected and identifies and addresses errors in collection or input.
• Oversee the data collection processes for all activities including needs and market assessments, registration, verification, and monitoring.
• Supports and contributes to the development of centralized data management systems through documentation, implementation, and coordination of standardized information flow. Roll out similar systems to the area-levels and ensure understanding and proper utilization.
• Liaises with other staff and core competencies to understand information management needs and best practices and follow up with core competencies for any data related issues, including data collection, tools development, reporting, and implementation.
• Design intake forms, data collection tools, and implementation-related tools.
• Supports the formulation of the monitoring and evaluation matrix and plans to address indicators.
• Supports in providing analysis of information and data to address indicator reporting
• requirements.
• Provides technical guidance on the design of data capture processes and supervises these processes.
• Ensure NRC’s data protection policy is applied to all activities and staff are aware of the specific data protection protocols, and proper filing and archiving of documents.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Area Management team
• Area Programme Team
• Country Office Programme Team, specifically MEL
• NRC support unit staff (e.g. administration, finances, logistics)

Scale and scope of position
Staff:                           N/A
Stakeholders:              Beneficiaries, I/NGOs, local authorities, UN Agencies
Budgets:                      N/A
Information:                Share Point, OneDrive, Office 365, OKTA, KOBO, Unit 4, NRC People
Legal or compliance:  Terms of Employment, Code of Conduct, Basic Rules on Data Protection

2. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• Bachelor’s Degree or above in technical fields or similar.
• Minimum 2 years of relevant work experience
• Experience working in similar roles in humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Minimum of 2 years of experience working in Information Management or Monitoring Evaluation and Learning, or equivalent, preferably in an international NGO.
• Experience in coding questionnaires on KOBO as well as cleaning and analyzing data using Excel or Power BI.
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access).
• Knowledge of MEL processes.
• Knowledge in KOBO, ODK or similar mobile data collection tools is highly desired.
• Strong analytical skills with a critical thinking mindset are highly desired.
• Data literacy and data fluency, including ability to operate Power BI.
• Desired: Ability to produce maps.          

2. Behavioral competencies (max. 6)

 These are personal qualities that influence how successful people are in their job. NRC’s Competency

Framework states 12 behavioral competencies, and the following are essential for this position:

• Handling insecure environments
• Working with people
• Coping with change
• Planning and delivering results
• Communicating with impact and respect
• Analyzing

This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.