Information Management Officer

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The Information Management Officer (IMO) is a core Cluster Coordination team member of the WASH and Education Cluster and Child Protection Area of Responsibility.  The purpose of this post is to manage the collection, analysis, and sharing of information that is important for the WASH, CP, and Education members in the Whole of Syria to make informed, evidence-based, strategic decisions.
The IMO reports to the IM Specialist and works closely with Whole of Syria WASH, Education, and CP AoR Coordinators.
As an advocate for children, the key tasks and responsibilities for the IMO are as follows:
General:
  • Provide IM services to cluster for key decision-making.  These services will include data collection, analysis, presentation, and dissemination processes relevant to the needs of the WASH, CP AoR, and Education Clusters, including maintaining 4Ws and maps and infographics production.
  • Innovation, knowledge management, and capacity building of cluster members on information management.
Data Gathering, Tools, and Process:
  • Proactively gathering information from cluster partners, government authorities, and local civil society organizations which may be of use to the Cluster for informing decisions, including violations against children data and needs assessments.
  • Identify secondary data and information sources as part of the HNO development. Maintain an updated cluster of secondary data review sheets.
  • Adapt appropriate existing IM tools including those available in-country (including from other clusters) and global level and utilize them in disseminating information among cluster partners.
  • Identify barriers to information collection, analysis, and sharing and work with the cluster coordinator to develop appropriate supportive strategies to mitigate them.  This can  include convincing agencies of the purpose and importance of collecting and sharing data/information by providing a timely, added-value service to all stakeholders
Needs Assessment:
  • Needs Assessment: as appropriate, design data collection tools, ensuring that the purpose and use of all data collected are clear, questions are simple, clear, collectible, and easily collatable, highlighting where potential problems might arise; organize and manage the data input and initial analysis and presentation of data for the sector/cluster; Lead on complaining assessment results from all partners and analyze the information coming out of this assessment in reader-friendly tools.
  • Lead on Inter-Cluster assessments and Multi Sectorial Needs Assessments with ISG.
Monitoring:
  • Manage the (4Ws) database and derivative products, such as maps and dashboards
  • Identify Needs and gaps for the sector;
  • Inventory of relevant common Cluster data sets, including population data disaggregated by age and sex;
  • Manage data on the humanitarian requirements and contributions ( financial, material, human as appropriate)
Dissemination and Access to Information for Stakeholders:
  • Manage inventory of relevant documents on the humanitarian situation, i.e. mission reports, assessments, evaluations, etc;
  • Develop simple and effective methods to share information appropriately (ie not all stakeholders have access to the same type of information systems) using the Internet, e-mail groups, hard copies, verbal feedback at cluster coordination meetings, and dissemination to affected communities as part of accountability to affected populations; consider translation into local languages as appropriate.
Information Management Intra and Inter-Cluster Liaison:
  • Liaise with OCHA and IM Focal Points in other sectors/clusters – share information as appropriate and identify and gather information from other sectors/clusters which can inform sector response and preparedness decisions
  • Work with OCHA to establish the systems and processes needed for effective information sharing with cluster partners related to inter-cluster coordination
  • Liaise with local and national authorities on data – particularly to assess and access existing information
  • Liaise with UNICEF Monitoring and Evaluation experts to gather and share information – especially for background data and sources of information
Training and capacity building of cluster partners:
  • Promote and support IM training and capacity building of the three HUBs coordination teams, cluster partners, humanitarian personnel, and capacity building of humanitarian partners, as required.
  • For more information on the specific technical expertise needed, kindly visit the below JD.
To qualify as a Champion for every child you will have:
  • University degree, preferably at an advanced level in data management, Geography, Sociology, or other relevant Social Science field relevant to information management.
  • A minimum of one year of progressively responsible professional experience in data analysis information management, management of databases, and geographic sciences is required.
  • Fluency in English and Arabic (verbal and written) is required.

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